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Ocean Export Clerk £neg

19 Dec 2018
ASL Personnel Ltd
£25,000 to £28,000 pa
Feltham,G. London,United Kingdom
Job type
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An International Freight Forwarder is currently recruiting for an Ocean Export Agent to ensure timely and accurate movement of freight and information, whilst providing an exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities:
• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and Trace Ocean Export Files and reporting.
• Ensure documents are sent in a timely manner.
• Ensure accurate and timely client and vendors billing.
• Interact with Customers in arranging their international shipments, meeting customer service standards.
• Ensure all customers standard operating procedures are in place and updated.
• Meet KPI standards in accordance with the company’s procedure.
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Research and resolve any issues regarding billing or shipping discrepancies

Min 2 years experience in Ocean Exports including FCL and LCL shipments.

Within this role you will be required to:
• Attend training classes and complete mandatory online training when required.
• Identify opportunities for self-improvement and target training to challenge yourself.

Salary negotiable

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ASL Personnel Ltd
ASL Personnel Ltd Sectors: Accountancy, Transport and Logistics
Locations: Greater London, South East, South East England