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Call Centre Customer Service Advisor

Posted
14 Sep 2018
Agency
Red Dot
Salary
£16,000 pa
Location
Oldham,Lancashire,United Kingdom
Job type
Permanent
Reference
20180924-AE-MD
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Description

Call Centre Customer Service Advisor - Mobile Phones
Monday – Thursday 10am-7pm, Friday 10am-2pm No Weekends!!
Location: Rochdale
£14.5K - £15.5K per annum + uncapped monthly commission

The Role of the Call Centre Customer Service Advisor:
Speaking with existing mobile customers offering better value and additional connections. Delivering exceptional customer service to our customers.

Essential criteria of the Call Centre Customer Service Advisor:
• The Call Centre Customer Service Advisor must have at least 6 months experience within a people focused role (retail, hospitality etc) or 4 months working towards targets in an outbound role
• Amazing communication and complaint handling skills
• The Call Centre Customer Service Advisor must also be aged 18+
• Good tenure in previous roles
• Confident and comfortable up-selling and cross selling
• DBS to be completed

Benefits of the Call Centre Customer Service Advisor:
• Fortnightly pay
• Amazing bonus opportunity offering 25,000 on target earnings
• Genuine progression opportunity - Team Leaders, HR, Recruitment
• Easy transport links via Metro link and free parking
• Annual Salary reviews
• Fully paid training programme

To Apply for the Call Centre Customer Service Advisor role click APPLY below or send your CV to alaw@reddotjobs.co.uk

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Red Dot
Red Dot Sectors: Call Centre and Customer Service, Customer Service and Call Centres
Locations: , North East England, North West England, Northern Ireland