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Senior Service Advisor

Posted
24 Aug 2018
Agency
Icognia Automotive
Salary
£22,500 pa
Location
Ellesmere Port,Merseyside,United Kingdom
Benefits
£22,500 basic (OTE £40,000)
Postcode
Job type
Permanent
Reference
201023
Sector
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Description

You will already have experienced the cut and thrust of a busy service desk within a volume main franchised dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook and a can-do attitude will appease irritated customers as much as stressed out technicians. Now you’ll be looking for that step up, to take on more responsibility and begin to manage and lead colleagues.

About You:
At least two years’ previous experience as a vehicle service advisor within a main franchised dealership
A passion for customer service
Knowledge of Kerridge
A full and valid UK driving license
A positive can do attitude

About the dealership:
This high profile, main franchised volume dealership has an established customer base and consequently, the Service Desk is extremely busy. The highly motivated service team is close knit and has become extremely efficient under strong leadership meeting CSI and profit targets. The role will involve working 8 AM to 6 PM Monday to Friday, and Saturday on a rota basis.

Additional Information:
Significant opportunity to progress in your career
Attractive salary and commission
Mon – Fri 8AM to 6PM and Saturday mornings on a rota basis

If this sounds like the role for you and would like to know more, please call Laura on 0203 700 6886 or email your cv to laura@icognia.com and we will be back to you within 24 hours. Thanks for looking at this role.

Icognia are automotive recruitment specialists and work brand such as VW, Audi, Skoda, Seat, Vauxhall, Ford, Honda, Mitsubishi, Mercedes Benz, BMW, Mini, Renault, Mazda, Citroen, Peugeot, Hyundai, Land Rover, Jaguar, Nissan, Jeep, Fiat, Kia, Volvo, Porsche, Ferrari and many others. We regularly recruit New Car Sales Executive, Used Car Sales Executive, New Car Sales Manager, Used Car Sales Manager, Business Manager, Transaction Manager, Sales Controller, Warranty Administrator, Sales Progress Chaser, Sales Chaser, Technician, Mechanic, Service Advisor Service Manager, Aftersales Manager, Dealer Principal, General Manager, Brand Manager, Head of Business, Workshop Controller, Local Business Development Manager, Sales Admin, Sales Administrator, MOT Technician, SMART Repairer, Paint Sprayer, Valeter, Master Technician, Showroom Host Hostess, Receptionist, Panel Beater.

Benefits

£22,500 basic (OTE £40,000)

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Icognia Automotive
Icognia Automotive Sectors: Automotive
Locations: Greater London, North West England, South East England, South West England, West Midlands