Asarum Ltd

Ready to elevate your career? Join us as a Technical Support Team Supervisor in our Operations/Engineering department. Lead a team of graduate engineers providing remote support for heat networks and IoT systems. Office-based, full-time role with a competitive salary of £35,000 to £45,000.

Role Highlights:
- Oversee daily operations of the technical support team.
- Ensure ticket resolution quality and timeliness.
- Provide coaching and training.
- Develop support documentation.

Key Responsibilities:
- Supervise graduate technical support team.
- Monitor and assess ticket resolution quality.
- Provide coaching and performance feedback.
- Assist with performance reviews.
- Collaborate with engineering teams to resolve issues.
- Maintain internal documentation and training guides.
- Support onboarding of new team members.
- Recommend process improvements.

Essential Skills & Experience:
- Knowledge of heat networks or heating systems.
- Experience in technical support or as a heating/controls engineer.
- Familiar with ticketing systems like Fresh Desk, Zendesk, or Jira.
- Strong communication and organisational skills.
- Experience in documentation and training content.

Key Competencies:
- Leadership & team management
- Process-driven approach
- Technical literacy
- Problem-solving
- Communication and coaching

Career Development:
Pathway to team management or operational leadership, training design, and exposure to IoT and smart building technologies.

Passionate about leading a team and driving technical excellence? Apply now and join a company that values innovation and growth.

Technical Support Supervisor

Are you a seasoned Mechanical Engineer looking to elevate your career? A quickly growing OEM based in Bournemouth is seeking a Senior Mechanical Engineer to join their dynamic team. This role offers an exceptional platform to apply your expertise in Energy efficiency, Heat networks, and Mechanical plant system design.

Imagine working on cutting-edge projects that not only challenge your skills but also contribute to sustainable energy solutions. This role involves creating stage 4 and 5 drawings and specifications, ensuring that each project meets the highest standards of quality and efficiency. The position promises a stimulating work environment where your contributions will have a tangible impact on both the company and the broader community.

Candidates with a consultancy background will find this role particularly rewarding. The skills honed in consultancy—such as problem-solving, project management, and client interaction—are highly valued and will be put to excellent use. This is a chance to leverage your consultancy experience in a setting that values innovation and technical excellence.

Key Responsibilities:
- Develop and manage retrofit energy efficiency projects.
- Design and upgrade plant rooms and Heat networks.
- Produce detailed stage 4 and 5 drawings and specifications.
- Collaborate with cross-functional teams to ensure project success.

Essential Skills and Experience:
- Proven experience in mechanical engineering within a consultancy environment.
- Expertise in Mechanical design and Heat / Energy networks.
- Proficiency in creating detailed technical drawings and specifications.
- Strong project management skills and the ability to work collaboratively.

This role offers not just a job, but a career path with a forward-thinking company committed to sustainability and innovation. Competitive remuneration, professional development opportunities, and a supportive work culture await the successful candidate.

If you are ready to take the next step in your career and make a meaningful impact, this role is the perfect match for your skills and aspirations.

Senior Mechanical Engineer

Are you a seasoned financial professional seeking a dynamic role within a rapidly growing company? A leading provider in the construction market, specialising in mechanical and electrical (M&E) services with a focus on energy and heat efficiency, is looking for an exceptional Group Financial Manager. This role is based in Chessington and reports directly to the Finance Director.

Imagine being part of a forward-thinking organisation that is at the forefront of sustainable construction solutions. This position offers the chance to make a significant impact, driving financial strategy and performance in a company that values innovation and excellence.

The ideal candidate will bring a wealth of experience in financial management, preferably within the construction or M&E sectors. A strong background in financial planning, analysis, and reporting is essential. The role demands a proactive individual with a proven track record of managing complex financial operations and delivering results in a fast-paced environment.

Key responsibilities include overseeing the financial health of the organisation, developing and implementing financial policies, and ensuring compliance with statutory requirements. The Group Financial Manager will also be instrumental in budgeting, forecasting, and providing strategic financial insights to support business growth.

Candidates should possess a professional accounting qualification (ACA, ACCA, CIMA or equivalent) and have substantial post-qualification experience. Strong leadership skills are crucial, as the role involves managing a dedicated finance team. Excellent communication and interpersonal skills are also required to effectively liaise with various stakeholders.

Joining this company means becoming part of a collaborative and supportive team that is passionate about sustainability and innovation. The role offers a competitive salary and benefits package, along with opportunities for professional development and career progression.

If you are ready to take on a challenging and rewarding role that allows you to leverage your financial expertise while contributing to a greener future, this could be the perfect fit.

Group Financial Manager

Are you an experienced Assembly and Test Technician seeking a role that challenges and excites? 

This position with a renowned scientific instrument builder in the Southampton area offers a unique chance to work on cutting-edge, low-volume products in the fields of scientific imaging and quantum computing.

Imagine being part of a team that is at the forefront of technological innovation, contributing to the development of instruments that push the boundaries of science. This role offers not just a job, but a platform to grow and excel in a specialised sector. The successful candidate will find themselves immersed in a dynamic environment where precision and expertise are paramount.

Key Responsibilities:
- Assemble and test intricate scientific instruments with meticulous attention to detail.
- Collaborate with engineers and designers to ensure products meet stringent quality standards.
- Troubleshoot and resolve technical issues during the assembly and testing phases.
- Maintain accurate records of assembly processes and test results.

Skills and Experience Required:
- Proven experience in assembly and testing of Electronics products or systems
- Strong understanding of electronic and mechanical system.
- Proficiency in using hand tools and testing equipment.
- Ability to read and interpret technical drawings and schematics.
- Excellent problem-solving skills and a keen eye for detail.
- Effective communication skills and the ability to work well within a team.

This role is perfect for those who thrive on precision and have a passion for scientific advancement. The company offers a collaborative and supportive work environment, where continuous learning and professional development are encouraged. Competitive remuneration and benefits are provided, reflecting the value placed on skilled and dedicated professionals.For those ready to take the next step in their career and contribute to groundbreaking scientific developments, this role promises a fulfilling and stimulating path forward.

Assembly and test technician

Design Engineer - Projects

Our client is a well established developer and manufacturer of Cryogenic Equipment for the Scientific and Research equipment. 

They are looking for 2 mechanically minded engineers to join the Design team in Abingdon Oxon.

You will ideally have worked in a manufacturing environment with Machined and fabricated components and will enjoy dealing with the client to understand specifications and requirements.

Experience with some of the following would help: Vacuum systems, ASME, pipelines, Pressure vessels or tanks, Hand calculations. AutoCAD, Catia.

As well as Experienced Engineers we will also gladly consider recent graduates with an enthusiasm to develop their engineering knowledge and skills in this challenging market. 

Salaries are commensurate with experience - £40,000 - £55,000  

Please contact Andy Townsend at ASARUM for further information.


Asarum Ltd

Technical Support Supervisor

Senior Mechanical Engineer

Group Financial Manager

Assembly and test technician

Project Design Engineer - Mechanical