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						<td align="left" width="100%"><font size="5"><strong><font face="Tahoma">Catfoss Recruitment Ltd</font></strong></font></td>
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						<td align="left" colspan="2" width="100%">Catfoss Recruitment Ltd is a specialist engineering recruitment agency. Our client &amp; candidate reach is UK wide covering a variety of engineering,<br />
						manufacturing, production, construction, rail, and energy generation industries. Catfoss Recruitment Ltd holds a wealth of knowledge, over 30 years within the technical &amp; engineering recruitment industry. This experience is essential to our success in providing both clients and candidates outstanding results in fulfilling their engineering &amp; technical recruitment requirements.</td>
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Catfoss Recruitment Ltd

Catfoss Recruitment Ltd are currently in partnership with a well-established global market leader in Industrial heat solutions, dedicated to solving thermal energy problems with high quality solutions across a wide range of industries including food, chemical, metal, pharmaceutical, public sector and marine industries and they are looking to recruit a Maintenance Contract Product Manager on a permanent basis.

Product Manager - Job summary  
As a direct report to “Services” Business Unit Vice-President, the "Maintenance contract" Product line manager will be responsible for managing the product line,  driving product development, and ensuring alignment with market needs. This role involves strategic planning, sales support, and cross-functional coordination to achieve business objectives.  

Department  
• Direct report to “Services” Business Unit Vice-President Relationships  
• Direct reports: none  
• Functional reports:? Area Services lead and Maintenance contracts salespeople in each area  
• External links: Suppliers, Contractors, and Industry Partners  

Product Manager - Activities & Key Responsibilities  
Identify Market needs and define product line strategy, business plan on maintenance contracts at group level  
• Define and drive maintenance contract strategy.  
• Lead market analysis through sales data, performance data and competitor intelligence.  

Lead the value proposition, pricing, product development and innovation on maintenance contracts at group level  
• Identify innovation opportunity (Services added value, digitalization, etc..) and oversee product development. Ensure maintenance contracts consistency throughout the group and compliance with company policies.  
• Define value proposition, pricing list, recommended margin, go-to market and push it to area leads.  

Lead the process optimization and operational efficiency efforts on maintenance contracts at group level  
• Define and implement standardized processes.  
• Develop guidelines, methods, and tools: preparation of technician tours through field services, CRM and ERP tools.  
• Provides training material and tools, in relationship with the company training academy.  

Support the area managers on Sales action plan, prioritization, lead management  
• Develop toolkit for sales: brochures, sales pitch, lists of prospects,  
• Support Sales excellence process, trainings, incentive plans and CRM tools.  
• Monitor funnel opportunities and opportunities & sales KPIs.  

Support the area managers on Quotation and sales closing  
• Provide quotation tools and contract templates.  
• When relevant, support sales efforts with expert value proposition and quotations.  

Support the area managers on execution of maintenance contracts  
• Analyse project margin deviation to identify some improvement opportunities and propose action plans.  
• When relevant, resolve operational issues.  

Leader of reporting and KPIs on maintenance contracts at group level  
• Define and monitor key performance indicators (KPIs) to measure success.  
• Track and report on financial performance.  
• Propose corrective action or continuous improvement plans.  
• Propose corrective or continuous improvement action plans.  

Product Manager Requirements: Qualifications, Experience & Skills  
• Proven experience in product line management, preferably in the industrial heat solutions sector.  
• In-depth knowledge of industrial performance principles, and production processes.  
• Strong understanding of market dynamics and customer needs.  
• Excellent leadership and cross-functional collaboration skills.  
• Ability to analyse data and propose strategic decisions.  
• Excellent organizational and leadership abilities focusing on local teams as part of cross-functional projects in an international context.  
• Strong decision-making and problem-solving skills with a strategic mindset.  
• Outstanding interpersonal and interpersonal skills for effective stakeholder management.  
• Good command of digital tools and industrial management software.  
• Bachelor’s degree in industrial engineering, production or a related field.  
• Expert knowledge of the methods and techniques used to manage regional sales and technical teams in the industrial equipment sector.  
• Expert knowledge of the technical aspects of the equipment and services offered by the company.  

Product Manager previous suitable job titles:  Technical Product Manager, Maintenance Product Manager, Group Product Manager, MEP Product Manager

Please apply ASAP

Product Manager

Catfoss Recruitment Ltd are currently in partnership with a globally respected R&D company that is looking to recruit a R&D Operations Manager to their expanding team.

Due to a re-organisation, we currently have an exciting opportunity for an Operations Manager to manage the experimental R&D operations team.  The successful candidate will be responsible for continually improving the efficiency, quality, safety and capability of our R&D Test facility operations.  

Salary:  £60,000 – £65,000 per annum, depending upon experience

Typical Hours: Full-time,  Mon – Fri Days 40 hours per week

R&D Operations Manager - This is a varied and demanding role where the main responsibilities will include:
• Identify and assign resource appropriately across the site to meet project plans.
• Ensure the preparation of model and test cells to meet contractual demands and project plans across the site.
• Communicate with other teams and departments the operational dependencies to make sure work on future tests can commence on time.
• Provide input into project planning and bid estimates by communicating the resource and time required by the operational team.
• Provide people management including conducting PDRS, forming progression plans and signing off timesheets.
• Be responsible for RAMS and operating procedures associated with R&D Test Facility Operations.
• Set up schedules for the standard maintenance of equipment within the control of R&D Test Facility Operations including mechanical rigs and electrical test equipment.
• Build a skills matrix for operational staff that ensures all team members have the necessary skills on a consistent basis to provide operational resilience.
• Develop and document best practice operating procedures
• Manage and improve working environments.
• Develop a culture of proactivity, accountability and continuous improvement.
• Introduce and optimise working practices to improve model quality, reduce time and material wastage and reduce time to test readiness.
• Identify areas for investment to improve our R&D Test Facility operational output.

What we are looking for in you
• Autonomous and pro-active
• Proven experience of Operations Management within a highly technical facility
• A good problem solver with the ability to prioritise tasks
• Organised
• Effective at communicating information to their team and other stakeholders across the business
• Able to deal with uncertainty and make informed decisions.
• Calm under pressure with effective time management skills
• Compassionate and able to listen. 
• Innovative
• Collaborative

Please apply ASAP

The successful candidate must satisfy security clearance requirements – including the last 5 years continual UK residency and British Citizenship (no dual nationals)
