Education Support Professionals Ltd

An East London charity, established to work alongside people facing poverty, injustice, and inequality, is seeking an ICT and Premises Co-ordinator. You will serve as the main point of contact for all IT-related queries, lead the relationship with the charity’s third-party IT support provider and premises management provider, and manage a project to support the tendering of a new IT support provider.

This role would suit someone outgoing and personable, with a strong social ethos, who enjoys being the focal point for both IT support (60%) and managing the estate and office in East London (40%).

Your key contacts will include facilities (a basic knowledge of Health and Safety is essential), third-party IT partners, the Senior Management Team (SMT), operations, and the front-of-house team.

Your IT support experience should include first-line support for O365 and SharePoint, entry systems and AV, laptops, Mac iOS, and Windows PCs for approximately 150 staff, many of whom work remotely.

Reporting to the COO, this role includes a hybrid working arrangement: 75% onsite and 25% offsite. You will also manage two direct reports from the front-of-house team.

This is a great employer where people are treated fairly, feel engaged and empowered, and work together to achieve a shared vision. The charity offers a fantastic benefits package, including:

25 days of holiday plus bank holidays and 3 additional days at Christmas, rising to 41 days after 5 years (including bank holidays)
Time off for appointments
Enhanced maternity and sick leave
Hybrid working
Up to 2 days of volunteering leave
Employee assistance program
Season ticket loans
Eye care
Rental deposit loan
Stakeholder pension
This could be a 12- or 18-month fixed-term contract, depending on your personal circumstances.

IT Operations Manager

Salary: £38,000 (negotiable)

Dauntsey’s School is a thriving educational environment with a strong culture, a well-established infrastructure, and progressive, forward-thinking leadership. Known for its kindness, supportiveness, and mutual respect, the school is seeking its next Senior Technical Officer.
In this role, you’ll take a lead position in managing and developing all aspects of the school’s network infrastructure. You’ll provide expert support and technical leadership to ensure secure, reliable, and efficient IT operations that underpin teaching, learning (including 1:1 device programs), and administrative functions.

Key Responsibilities:
•	Support and develop the school’s robust network infrastructure, ensuring high availability and security.
•	Maintain server and storage systems, monitor backups, and uphold security best practices.
•	Contribute to IT strategy and roadmaps, including management of the O365 tenancy, Intune, and Azure AD.
•	Lead or assist with IT projects, particularly those related to network infrastructure.
•	Collaborate closely with the Head of IT Services and the Desktop Support Specialist.
•	Act as the escalation point for first-line support, especially for complex networking issues.

Some of the technologies you’ll be working with:
•	Aruba
•	VMware
•	Fortinet
•	Azure
•	Microsoft Entra ID (formerly Azure AD)
•	O365
•	Active Directory Sync
•	SCCM/Intune
•	Jamf

What We’re Looking For:
A solutions-focused professional who is methodical, proactive, and possesses strong documentation and communication skills.

What We Offer:
•	Opportunities to expand your knowledge of the latest technologies in a robust IT environment.
•	Free lunches when on duty.
•	Access to an on-site gym and swimming pool.
•	6 weeks annual leave plus bank holidays.
•	Additional time off in lieu for working six Saturday mornings per year.
•	At least 8.1% employer pension contributions


Education Support Professionals Ltd

IT Operations Manager

IT Operations Engineer - Network Specialist