Education Support Professionals Ltd

Salary: £38,000 (negotiable)

Dauntsey’s School is a thriving educational environment with a strong culture, a well-established infrastructure, and progressive, forward-thinking leadership. Known for its kindness, supportiveness, and mutual respect, the school is seeking its next Senior Technical Officer.
In this role, you’ll take a lead position in managing and developing all aspects of the school’s network infrastructure. You’ll provide expert support and technical leadership to ensure secure, reliable, and efficient IT operations that underpin teaching, learning (including 1:1 device programs), and administrative functions.

Key Responsibilities:
•	Support and develop the school’s robust network infrastructure, ensuring high availability and security.
•	Maintain server and storage systems, monitor backups, and uphold security best practices.
•	Contribute to IT strategy and roadmaps, including management of the O365 tenancy, Intune, and Azure AD.
•	Lead or assist with IT projects, particularly those related to network infrastructure.
•	Collaborate closely with the Head of IT Services and the Desktop Support Specialist.
•	Act as the escalation point for first-line support, especially for complex networking issues.

Some of the technologies you’ll be working with:
•	Aruba
•	VMware
•	Fortinet
•	Azure
•	Microsoft Entra ID (formerly Azure AD)
•	O365
•	Active Directory Sync
•	SCCM/Intune
•	Jamf

What We’re Looking For:
A solutions-focused professional who is methodical, proactive, and possesses strong documentation and communication skills.

What We Offer:
•	Opportunities to expand your knowledge of the latest technologies in a robust IT environment.
•	Free lunches when on duty.
•	Access to an on-site gym and swimming pool.
•	6 weeks annual leave plus bank holidays.
•	Additional time off in lieu for working six Saturday mornings per year.
•	At least 8.1% employer pension contributions


IT Operations Engineer - Network Specialist

We are seeking an ICT support / field engineer to join our established and growing team on a term time only basis, covering a wide range of ICT duties as a specialist Education and SMB managed service provider.
 
The applicant should be a highly motivated individual who is looking to develop their skills within the field of I.T. This is a customer-facing role and therefore good communication skills and a professional attitude are essential.
 
The role involves providing support and consultancy by telephone, remote support and on-site on a day to day basis. The successful applicant will attend regular site visits at schools in Wisbech, Cambridge and Stowemarket and possibly further afield, which will require a full UK driving license and use of a car is essential.
 
As an IT Support / Field Engineer you will have a good understanding of the following:
 
Previous experience and/or qualifications in current Windows Server products and services (Active Directory/DNS/DHCP/Group Policy)
Strong administration and maintenance of Microsoft Office 365, Microsoft 365, Intune etc
Desktop and Server Hardware upgrade/installation and troubleshooting
A good knowledge of up to date Windows desktop operating systems and applications
Helpdesk system (managing, responding to support requests with SLAs)
Good networking experience (TCP/IP topologies, switches, routers)
Anti-Virus, Anti-Spam, Firewalling, UTM and security solutions
Onsite and Offsite backup and recovery services and procedures
 
Requirements:
 
1+ years relevant experience
A full UK driving licence and vehicle
An Enhanced DBS (the cost of which will be met by the employer).
Good communication skills
A willingness and enthusiasm to learn
5 days a week term time only
 
Salary: £28,000 negotiable (is the full time equivalent salary)
 
On-site parking
Car mileage payments from home to site
Company pension scheme
Company reward scheme
Hybrid working

Education Support Professionals Ltd

IT Operations Engineer - Network Specialist

IT Support Engineer (Field Engineer)