Education Support Professionals Ltd

Location: South Buckinghamshire
Salary: £28K neg Pro Rata
Contract: 1-2 months initially

We are seeking a friendly and enthusiastic IT Technician to join our school ICT team. You will provide day-to-day technical support to staff and students, helping to ensure the smooth operation of the school's IT systems and classroom technology.

Key Responsibilities:
•	Respond to IT support requests via ticket, email, and telephone.
•	Troubleshoot basic hardware, software, printing, and network issues.
•	Set up and maintain PCs, laptops, tablets, and other devices.
•	Support both Microsoft 365 and Google Education user accounts, passwords, and access requests.
•	Assist with classroom technology, interactive displays, and AV equipment.
•	Install software updates and maintain IT equipment records.
•	Escalate complex issues to senior IT staff when required.
•	Deliver excellent customer service to staff and students.

What We're Looking For:
•	Good knowledge of Windows and Microsoft 365 of Google Chromebooks
•	Strong problem-solving and communication skills.
•	A customer-focused approach with a willingness to learn.
•	An enhanced DBS check, ideally on the update service.

