Description
Fleet Service Advisor ( Contact Centre)
Location: Alfreton
Salary: £25,000 per annum
Working hours: 4 days on 4 days off, 2 shifts, 6am-5pm, and 1pm till midnight
Ref: OC19876
Do you want to work for only half the year! Working for as well-established Fleet Management company, one who prides itself on staff retention, progression, and training?
My client is looking for someone to hit the ground running with being a Fleet Service advisor for such a big company in Alfreton. If this is an interest of yours please apply today!
Company benefits:
• Enrolment into Pension Scheme
• Healthcare Scheme
• Cycle to work scheme
• Recruitment Incentive Awards
• Increased holiday with service
• Free onsite Parking
Fleet Service Advisor ( Contact Centre) role:
• To personally provide excellent standards of customer service
• Understand and demonstrate tremendous customer care and rapport building
• Display good listening skills to identify customer needs
• Liaising with various suppliers to attend or on site or arrange for booking into workshop, managing cases from start to finish.
• Deal with all internet, email and phone enquiries
• Dealing with emergency breakdowns and general defects/compliance events
• Confidently make and answer calls in a professional manner whilst adhering to company policies and following best practice
• Work as part of a team to achieve personal and department objectives
• Manage, respond and log all incoming email enquiries on appropriate systems
• Keep and update reports and call logs
Fleet Service Advisor ( Contact Centre) requirements:
• Customer service experience – within a contact centre or retail / sales
• Excellent communication skills – via phone and email
• Ability to adapt and work well with people
• Well-spoken and uses professional and polite mannerisms
• Good listening skills
• Dedication – longevity and / or progression within the company
• Good IT skills and understanding of Microsoft packages particularly Excel
If it is something that you’re looking for then please submit your application and we’ll discuss the role and your CV.
Please note all applications will be strictly confidential and we won’t send your CV out without talking with you first.
Consultant - Billy Olivier - Octane Recruitment
MDLOJ
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers, Customer Service, Telesales, Inbound Calls.
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Location: Alfreton
Salary: £25,000 per annum
Working hours: 4 days on 4 days off, 2 shifts, 6am-5pm, and 1pm till midnight
Ref: OC19876
Do you want to work for only half the year! Working for as well-established Fleet Management company, one who prides itself on staff retention, progression, and training?
My client is looking for someone to hit the ground running with being a Fleet Service advisor for such a big company in Alfreton. If this is an interest of yours please apply today!
Company benefits:
• Enrolment into Pension Scheme
• Healthcare Scheme
• Cycle to work scheme
• Recruitment Incentive Awards
• Increased holiday with service
• Free onsite Parking
Fleet Service Advisor ( Contact Centre) role:
• To personally provide excellent standards of customer service
• Understand and demonstrate tremendous customer care and rapport building
• Display good listening skills to identify customer needs
• Liaising with various suppliers to attend or on site or arrange for booking into workshop, managing cases from start to finish.
• Deal with all internet, email and phone enquiries
• Dealing with emergency breakdowns and general defects/compliance events
• Confidently make and answer calls in a professional manner whilst adhering to company policies and following best practice
• Work as part of a team to achieve personal and department objectives
• Manage, respond and log all incoming email enquiries on appropriate systems
• Keep and update reports and call logs
Fleet Service Advisor ( Contact Centre) requirements:
• Customer service experience – within a contact centre or retail / sales
• Excellent communication skills – via phone and email
• Ability to adapt and work well with people
• Well-spoken and uses professional and polite mannerisms
• Good listening skills
• Dedication – longevity and / or progression within the company
• Good IT skills and understanding of Microsoft packages particularly Excel
If it is something that you’re looking for then please submit your application and we’ll discuss the role and your CV.
Please note all applications will be strictly confidential and we won’t send your CV out without talking with you first.
Consultant - Billy Olivier - Octane Recruitment
MDLOJ
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers, Customer Service, Telesales, Inbound Calls.
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.