ASL Personnel Ltd

Our client, a well known global freight forwarder based in Colnbrook are seeking a Freight Customer Service Operator to join their team.

The Customer Service Operator is responsible for the delivery of customer service excellence working in line with contractual requirements for a premier key account customer.

Role duties would involve -

Arranging both import and export shipments in the most efficient and cost effective manner, whilst achieving the required service levels. 
Booking worldwide Courier shipments using DHL and Fedex systems.
Keeping client informed of shipment progress.
Billing out of shipments.
Customs entries for Imports - training given.

Essential Skills:
Previous experience in a similar role
Excellent written & verbal communication skills
Strong IT skills
Team Player
Due to the nature of the role, you must be a British Citizen 

Hours: Monday - Friday 1000 - 1800 (30 mins for lunch - if you need an hour for lunch you there is flexibility to start half hour early or finish 30 mins later)

Salary: £30,000-£35,000 subject to experience 

Due to the location, your own transport is essential

Customer Service Operator

Our client is looking for an experienced Air Export Clerk. This role would suit someone with a minimum of two to three years’ experience and a sound working knowledge of air exports looking to take the next step in their career and keen to work within a small but dedicated team where prospects for career advancement are excellent. 
Some import experience would be beneficial but training can be given so that role can develop into being multi-modal.

Experience of dealing with time critical shipments would be a distinct advantage

25 days holiday

Air Export Clerk

Established specialist Freight Forwarder is looking for an Export /Import Coordinator to join them.
Role will from start to finish on airfreight shipments 

Must have at least 2-3 years experience in Air Freight Exports/Imports  ideally with an understanding of dangerous & restricted goods cargo and any previous Sea Freight experience  

Role duties include :- 
Job quotations
Processing operational export jobs  
Processing of export licensing
Liaising with all contractors
Job costing & Invoicing
Handling Customs paperwork,
Occasional warehouse duties if required for monitoring, processing and packing such commodities,

Successful candidate will have excellent organizational and time management skills, attention to detail, great communications skills and the ability to work under pressure.

Monday - Friday 0800 - 1700 or  0900-1800hrs
Salary 30K - 34K subject to experience 

After 3 months probation period  
Overtime offered with additional pay 
20 days holiday + 8 bank holidays
Company Laptop 
Company phone if required 




Export Operations Cooridinator 

New role available with a Sunbury based company for a Accounts Assistant.
Duties will include all aspects of Sales / Purchase Ledger as well as Credit Control.
Duties to include bank reconciliations, checking and processing supplier payments.
General Accounts administration and support for the department.
Smart modern offices based in Sunbury.

Training will be given in Accounts but previous experience within an office is essential.
Some knowledge of the Freight Forwarding sector would be an advantage 

Role would be suitable for someone wishing to  progress their career in Accounts & Finance.

Company Benefits include Death in Service cover, private medical and dental cover and an extra day off on your birthday.
Immediate start available.

Accounts Assistant

Sunbury based Freight Forwarder is looking for an Export Clerk who is fully experienced in Air Freight Exports all aspects from start to finish, including Customs Entries to join their small friendly team. 

Start to Finish
Liaising with Customers and Overseas offices partners
Quotes
Bookings with the Airlines  
Arranging collections and deliveries
Customs Entries using ASM Sequoia
AWB’s using own inhouse system
Invoicing

Hours are Monday to Friday 0900 - 1730

Looking for a candidate with a minimum of 2-3 years experience in Air Freight Exports.

Previous ASM Sequoia is an advantage 

Company location in a convenient location close to local shops and public transport.

Export Clerk

Our client based in Feltham is looking for an experienced Import Clerk to join their team to support the day-to-day operations of the import department.

Start to finish role including Customs clearance experience is required
Minimum of 2 years experience in Air Freight Imports is essential.
Knowledge of Time Critical  & AOG experience would be an advantage.
Knowledge of BoxTop and Sequoia is also preferred 

Hours: Mon-Fri 0900-1730


Air Import Coordinator 

Established specialist Freight Forwarder is looking for an Import Coordinator to join them.
Role will involve for someone looking to build a career in logistics—starting with live animal imports via road and air, with progression into general freight handling.
•Managing import jobs from start to finish
•Advising clients on required documentation and procedures
•Coordinating with local authorities and regulatory bodies
•Handling customs clearance and costings
•Taking calls and preparing job quotations


Preferred experience in import customs knowledge (training will be provided for trainee applicants) 
A strong wiliness to learn 
Organised and detail- oriented 
Successful candidate will have excellent organizational and time management skills, attention to detail, great communications skills and the ability to work under pressure.
Mon - Fri 0900-1800 / 0800-1700 ( 1 hour unpaid lunch) 
Weekends 1 in 3 (post probation, remotely) with additional pay 
20 days holiday + 8 bank holidays 

Trainee Import Specialist

We are looking for an enthusiastic Trainee level candidate who is keen to start a career in Freight Forwarding.

Working for a very well established Freight Forwarder based in Sunbury 

Full training will be given in all aspects of Air Freight Export operations including customer quotations, airline bookings, export documentation and customs clearances.

Must have excellent IT and communication skills and some previous experience within customer service would be an advantage.

Our client is able to offer full training within a friendly team and excellent prospects for career progression.

Mon - Fri 9am - 5.30pm office based only 



Trainee Export Clerk

Looking for an experienced Air Freight Export Clerk to work as part of a busy team based in Colnbrook.

You will be looking after VIP clients handling shipments from start to finish including quotations, dealing with overseas agents, export Customs Entries and invoicing.
Occasionally arranging road freight shipments entries & T1's declarations 
Minimum of 3-4 years Air Freight experience is essential and some knowledge of shipping pharmaceutical products would be an advantage.

Hours Monday - Friday 9am - 6pm 
Working Monday to Friday and there is an Export on call rota (1 week in10) would include weekend coverage (remotely 6pm Friday -9am Friday) for which a generous call out allowance is paid.

Experience required:
Min 4 years air export experience with excellent communication and customer care skills. 
Boxtop or Sequioa experience would be an advantage but not essential as training would be given
Good excel skills

Salary is up to £40K plus call out allowance plus team bonus.



Air Freight Export Clerk 

Team Leader/ Supervisor required for a courier customer service team for a busy International Courier company based in Feltham 
Duties will involve monitoring and overseeing department for dealing with bookings, monitoring shipments, dealing with any queries and resolving any issues with deliveries.
Previous experience in Courier/Logistics is required - a good opportunity for someone to progress their career in this sector .
Looking for a motivated candidate with excellent communication skills who enjoys working in a fast paced office environment.

Hours - Monday to Friday (on a rotation)
0700 - 1600
0800 - 1700 
0900 - 1800
25 days annual leave + Bank Holidays 
Overtime available if required 

Salary 32K + Bonus's overtime potentially up to 34K 
(Plus Sickness attendance (£400-£500) & End of Year Bonus's + Yearly pay rises)