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						<td align="left" width="100%">Audiovisual&nbsp;Recruitment Ltd</td>
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						<td align="left" colspan="2" width="100%">We help employers and companies in the AudioVisual Industry find great employees!</td>
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Audio Visual Recruitment

The Office Administrator plays a crucial role in ensuring the smooth and efficient
operation of the office environment. They are responsible for handling a variety of administrative
tasks, supporting office staff, and maintaining office systems and procedures. You will report directly
into the Office Manager working for our client, who is a leading technology workplace provider.  The role will require a daily commute to the office based in EC3A, with the closest station being Liverpool Street or Fenchurch Street.  

Responsibilities:
1. Administrative Support: Provide administrative support to ensure efficient operation of the
office. This includes managing office supplies, handling correspondence, and coordinating
office activities.
2. Communication: Serve as the first point of contact for the office, both internally and
externally. Answer and direct phone calls, emails, and other inquiries.
3. Record Keeping: Maintain accurate records, files, and databases. Organise and update
paperwork, documents, and reports.
4. Scheduling: Manage calendars and schedules for management & staff. Coordinate
appointments, meetings, and travel arrangements.
5. Facilities Management: Oversee the maintenance of office facilities and equipment.
Coordinate repairs and servicing as needed.
6. HR Support: Support with HR tasks such as recruitment coordination, onboarding new
employees, and maintaining personnel records.
7. Event Coordination: Assist in planning and organising office events, meetings, company
social events.
8. Data Entry: Input and manage data in various bespoke online system.
9. Policy Compliance Administration: Work with the Office & H&S manager to ensure
compliance with company policies, procedures, and regulations.

Qualifications and Skills:
1. Experience: Prior experience in office administration or a related role is preferred.
2. Organisational Skills: Strong organisational and multitasking abilities
3. Communication Skills: Excellent verbal and written communication skills.
4. Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
5. Attention to Detail: Accuracy and attention to detail
6. Problem-Solving Skills: Ability to identify issues and find effective solutions.
7. Customer Service: A friendly and professional demeanour
8. Confidentiality: Discretion and the ability to handle confidential information with sensitivity
are essential.
Benefits:  Season Ticket Loan + usual company benefits as well as future career progression opportunities55


Administrative Assistant

We have a new opportunity for a dynamic individual to join our client's team as the Head of Marketing, based in Essex. In this pivotal role, you will spearhead our client's marketing initiatives, ensuring the delivery of first-class. We are specifically seeking a candidate with a proven track record in the high-end technical live event production industry.

Main duties and key responsibilities:

The list below is not an exclusive or exhaustive list of duties and the role holder will be expected to perform different tasks as may reasonably be necessitated by his/her changing role within the organisation and the overall business.

Primary responsibilities:

• Working in collaboration with their VP of Marketing and Managing Director, set and be responsible for our client’s UK marketing strategy and the delivery thereof.
• Work with their Managing Director & VP of Marketing to expand our client’s business into Europe and the Middle East.
• Liaise closely with their US marketing team to ensure strategies align and all available synergies are being leveraged.
• Proactively bring new ideas to elevate the standard of our client’s marketing.
• Manage their marketing team to deliver very high quality:
• Daily social media content for all appointed channels - including Twitter, Facebook, LinkedIn and Instagram
• Blogs and other content for the website and other PR opportunities
• Website content that is kept up to date and ensure that it works for SEO and visual purposes
• Briefed design work and printed collateral for marketing campaigns
• Sales collateral including proposals and brochures
• Email marketing campaigns
• External company events
• Customer content creation management, including brainstorming/storyboarding, supporting with their customer pitches and scheduling for content creation
• Provide project leadership with their external suppliers and internal teams - Lead high-profile marketing campaigns and major projects
• Manage marketing budgets
• Acting as the lead on their customer content requirement services
• Travelling as required to attend shows and exhibitions to keep up to date, meet their customers and experience our work

Key competencies:

• Organisational and time management skills – prioritises effectively, works systematically and has the ability to meet deadlines
• Develops Expert specialist knowledge and ability - effectively acquires and applies, technical and professional knowledge.
• Customer Focus – understand their customers’ needs and aims to build working relationships and promote
service solutions that exceed expectations.
• Relationship/Stakeholder management - communicates professionally and effectively at all levels (both in writing and verbally).
• Strong initiative and enterprise – sets own targets, fully engaged, identifies new opportunities and develops new ideas. Continually assesses methods of operation and makes valid suggestions for improvement.
• Influencing skills - the ability to command respect, engage and influence others.
• Adaptability/Flexibility - adapts to facilitate the needs of the business and its customers.
• The ability and willingness to travel as necessary.
• People management skills – the ability to engage and motivate, intervening when necessary to resolve disputes and manage performance appropriately in accordance with our client’s procedures.

Head of Marketing

We are searching for AV Technician based in London, who will be responsible for supporting the Senior AV Technician to provide audio visual and production services to all users, to include installation of temporary AV set ups, running of live event and de-rig.

The set ups of AV resources are in the two lecture theatres and 19 associated multifunctional meeting rooms to include fixed and mobile equipment.

Main Duties and Responsibilities:

• Overall responsibility for the day-to-day floor operation including setting up & operation of all fixed and mobile AV, digital display screens, Video Conferencing and production services at our client’s venue in London ensuring all facilities and services are delivered to agreed standards of procedure
• Supporting meeting rooms as well as live event spaces
• Conducting morning room checks of the AV equipped meeting rooms
• 1st Line AV support for their customer facing meeting rooms: Connecting their customer’s laptops to Wi-Fi & screens etc
• Moving AV equipment between rooms and between floors
• Support for live events, operating the portable mixing unit, setting up wired & wireless microphones and providing a camera crews with sound feeds. Providing support and supervision of their customer’s 3rd part AV contractors
• To work effectively with our client's departments regarding filming, streaming, LAN and connectivity
• Assisting with AV equipment stock takes
• To provide outstanding customer service to their customers & resolve customer care/ service issues, problems and queries with the Operations Manager, following the guidelines in place in a timely manner.

Health & Safety:

• To ensure the staff and users of our client’s venue in London comply with all current H&S legislation and Venue operational procedures
• Ensure that all appropriate issues are communicated to the AV Manager
• Ensure the personal security of all, yourself, staff, guests and contractors together with their belonging
• Assist with the control and supervision of the contractors involved in Audio Visual, Stage Production. Safeguard the building, fabric and staff
• To be a Fire marshal.
• To be a First Aider.
• Identify any near misses and accidents to the AV Manager and Operations Manager

Other Duties:

• To undertake any other duties and projects at the request of the AV Manager
• To comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
• To adhere to any of their customer’s Non-Disclosure Agreements
• To be familiar and work within the Health and Safety and Fire policies for the organization and to attend mandatory updates where required.

Person Specification

Essential Criteria:

• Hands on experience setting up and derigging live events involving manual handling
• Extensive experience of AV & VC equipment including Panasonic Projectors. Digital Mixing Consoles, Analogue Way Switchers, Panasonic PTZ cameras and Video conferencing Units
• Good knowledge of general IT connectivity, LAN networks and current software packages.
• To have a knowledge of lighting and control systems
• Well presented, with a calm and professional approach
• Excellent customer service skills and awareness. Ability to work with confidence at a variety of levels of customer
• Strong communication skills, with a good level of spoken English.
• To work independently and with little supervision to deliver events
• General administration skills, with the ability to juggle and prioritise a variety of tasks.
• A flexible approach to working hours is essential to meet the demands of the AV department rota. The role involves early morning starts or late evening finishes, weekend work, some bank holidays.
• Understand the requirement and necessity of Permits to Work i.e Halo, working at height, hot works and to work safely.

AV Meeting Room Support Technician

We have a new opportunity for an experienced Venue AV Account Manager who will be responsible to maintain and develop a relationship within their customer’s large high end London venue.

We’re looking for a candidate with extensive account management experience working with high end venues and customers. The ideal candidate will also have technical experience in the audio visual event sector.

The successful candidate will have excellent account management skills, the ability to multitask and should thrive under pressure in a fast paced environment.

Primary Responsibilities:

• Acting as the main point of contact you will work with the venue to sell space and promote our client’s services, identify new opportunities and develop new ideas.
• You will provide technical advice and manage their customers’ technical requirements, liaising as to their customer specifications and operational deliverables to ensure consistently high their customer satisfaction levels are achieved.
• Assisting with the supervision of the on-site technical team to ensure that the delivery of the job is both efficient and technically sound.
• Liaising with their customers and our client’s technical team both in advance of and during an event to ensure that their customer receives the highest level of service at all times.
• Contributing to post-event review meetings and regular sales meetings.

Qualifications and pre-requisites:

• Experience in account management of large scale conferences and live technical events.
• A broad technical knowledge base across all areas of video, sound, lighting, networking and IT.
• Commercial awareness and Budgetary skills - demonstrate a clear understanding of our client’s business and the ability to effectively balance cost, quality and ensure profitability.
• The ability to work well in a fast paced environment.
• Flexibility – the ability to facilitate overtime including early mornings, late evening and some weekend working.
• Highly customer focused (as delivering the best quality service to their customers is at the heart of what our client do)
• A great team player.

AV Account Manager - Venue Based

We have a new opportunity for an AV Technician based in London who will be responsible to support and maintain AV/webcasting technologies within our client’s office and offsite, connecting with their global partners and stakeholders.

This role will report to IT Director, and work under the supervision of the AV & Broadcast Specialist and alongside another AV Technician. You will also work closely with our client’s staff across their organisation, who are based in Asia (Beijing, China and Tokyo, Japan), Europe (Frankfurt, Germany and London, UK) and North America (Montreal, Canada and San Francisco, USA).

Principal Accountabilities:

• Installation, operation and maintenance of AV system components.
• Set-up and manage connections between local, remote AV equipment and systems and multiple businesses and/or sites.
• Support live meetings, primarily using Microsoft Teams.
• Creating multimedia content.
• Managing recorded meeting outputs.
• Postproduction of video and audio files.
• Monitor image and sound performance and identify issues with quality.
• Support the team with additional projects/responsibilities as required.
• Provide AV support at offsite live events, such as conferences, including managing their 3rd party suppliers.

Experience and Skills:

Essential:

• Understanding of Audio Visual and IT systems.
• Previous experience in an AV role, ideally within a corporate setting.
• A strong customer service orientation.
• Flexible and proactive approach: we have a worldwide audience and group of stakeholders so there will be a requirement to occasionally work outside of traditional working hours.
• Ability to work and troubleshoot quickly, effectively and calmly, particularly in live broadcast and high-pressure situations.
• Excellent interpersonal and communication skills.
• Positive, proactive manner, ability to use own initiative, and willingness to accept responsibility.
• Ability to plan, organise and prioritise time effectively and to be proactive in seeking guidance when appropriate.
• Experience of working as part of a team and managing a varied workload.

Preferred:

• Previous experience working with Microsoft 365 products, particularly Microsoft Teams.
• Experience working in an international environment.
• A diplomatic team-player who is comfortable dealing with staff at all levels within the organisation.

AV Technician

We have a new opportunity for a Venue AV Technician to be part of our client’s team working onsite at their customer’s venue based in London, who will be responsible in supplying and setting up all Audio Visual equipment on a daily basis.

Key Responsibilities:

• Oversee daily duties & tasks to which you are assigned from kit preparation to the completion of onsite events.
• Undertake Technician duties as required including overnight stays when necessary (this includes covering the Out of Hours shifts, standard venue coverage and general overtime as required to include early mornings, late evening and some weekend working).
• Ensure all administration is dealt with in the proper manner and passed to the correct department.
• Undertake general equipment repairs and maintenance procedures, or arrange for a third party to do so where necessary.
• Assist in ensuring all items are accounted for before and after each event by following proper security, storage and transportation procedures.
• Looking ahead to ensure that all equipment is available for onsite events.
• Assisting in the loading/unloading of vans or trucks

Customer Service

• Always be well groomed and smart on site.
• Deliver a 5 star service at their customer’s venue
• Meet and greet their customers before meetings start to ensure they are happy with the equipment set up.
• Meet their customer’s expectation of our client’s contribution to their event through professional standards and excellent service delivered with a "can do" and proactive attitude.
• Instruct with their customers on how to operate equipment provided where necessary.

Revenue Generation & Management

• Upsell our services whenever possible.
• In the event the account manager is absent, attend sales meetings, production meetings, weekly operations meetings and site visits.
• Communicate any onsite Audio-Visual equipment requests promptly to the account manager so that they can be dealt with, and the order/invoice amended as appropriate.

Venue AV Technician

We have a new 1 year fixed term contract opportunity working on behalf an IT consultancy firm for a AV Engineer who will be able to work onsite in Surrey and on occasion in London.

Key responsibilities:

• Configuration & installation of AV devices, eg, Poly, Crestron, AMX, Cisco, Yealink, Logitech, Microsoft Teams
• Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
• Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
• Coordinate with AV equipment OEMs for resolution/workarounds, when required
• Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations
• Interact with our client’s customer help desk ticketing system to respond to their end user requests
• Setup and breakdown of all onsite meetings
• Daily system testing to ensure equipment and room functionality
• Responsible for escalating all "next level" break fix issues to their manager for resolution
• Perform remote testing for local and regional offices
• Polycom AV equipment management and configuration
• Videoconferencing experience including operation, call set-up and equipment
• Establishing and testing of individual and group VC sessions, i.e. meeting support, including consultation of users on best possible connection type

Skills and Abilities:

• Effective communication and interaction with their employees, customers, and colleagues and the ability to work effectively with all levels of the organization
• Ensure operational availability of all dedicated audio visual and Video Production environments
• Ability to work and think independently and ensuring to meet deadlines
• Good Knowledge of Windows based devices
• Ability to balance multiple tasks with changing priorities
• Strong organizational skills and excellent attention to detail
• Excellent communication and interpersonal skills, both verbal and written
• Demonstrated customer service focus and customer communication skills

Onsite AV Engineer - 1 year FTC

This is an exciting opportunity for an exceptional, experienced Marketing Manager to join an established operation with scope to drive and enhance the marketing strategy at every opportunity. We are searching for an experienced Marketing Manager to take responsibility for all marketing related activities and manage a team of two.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities:

• Developing, implementing and maintaining a marketing plan in line with core business strategies to meet agreed company objectives.
• Raising the profile of our client in their core markets.
• Working alongside the Business Development team, Sales teams, Bid team and the Directors to help strengthen the brand.
• Ensuring brand consistency across all activity and across departments.
• Planning and developing a digital marketing strategy to include website, social media, email and content.
• Maintaining relations with their key partners to develop marketing activity supported by MDF funding.
• Maximising opportunities to promote the brand across all social media platforms
• Content creation including brochures, whitepapers, video award entries, blog posts, articles and press releases.
• Managing event activity and their key sponsorships as required, both internally and externally.
• Managing a small marketing team to support all marketing activity to include internal comms and departmental support as required.
• Maintaining the website via a dedicated CMS system, Intranet via SharePoint and digital signage platform.
• Working with their external agencies and freelance copywriters as required.
• Maintaining marketing budget reporting.

Desirable skills:

• Understanding of Adobe Creative Cloud particularly InDesign / Photoshop
• Knowledge of Hootsuite social media management platform
• Experience of Microsoft Dynamics 365 CRM and email marketing software
• Experience with Mailchimp
• Creative copywriting skills
• Understanding of technology solutions and how they integrate to meet their customer demand.
• Understanding of the AV industry

Marketing Manager - Tech Sector

The company specialises in providing in-store music and marketing solutions for businesses, primarily in the retail and hospitality sectors. 

Role Purpose
To provide clients with a top-notch, uninterrupted service that spans from the initial point of contact to the successful execution of intricate and multifaceted tasks and projects, all while ensuring that the project is completed within the prescribed budget and timeline.

Key Tasks:
•	Obtaining accurate details to enable correct specification and quotation for works – including interpreting plans and designs to ensure a suitable and fit-for-purpose solution is provided for the client.
•	Undertaking site visits to undertake site surveys/site briefings/pre-contract meetings.
•	Providing professional and accurate quotations to clients.
•	Production of technical documents including accurately marked-up plans.
•	Liaising with clients/contractors and internal colleagues to ensure delivery of the projects.
•	Supporting International offices in the delivery of projects for their clients, which may necessitate some international travel to facilitate this.
•	Assisting or undertaking programming of certain systems/or training of colleagues to do so.
•	Providing support as required to the Project Managers and Project Administrators, as well as Technical Support as and when required.
•	Adding value for our clients.
•	Production of relevant H&S Documentation
•	Any other task deemed appropriate within the role.
Person Specification
•	Ability to work on own or part of a team.
•	Proven track record of meeting deadlines.
•	Ability to manage multiple tasks and prioritise.
•	Proven experience of interpreting site drawings and schematics and marking up of plans.
•	Confident in client-facing situations and able to obtain and disseminate information to deliver the client's requirements.
•	Professional approach to tasks and maintaining the highest standards at all times.
•	Conscientious, honest, and reliable.
•	Committed to enhancing their skills and knowledge through training/product knowledge/research into new products/concepts etc to deliver the optimal AV solution for our clients.
•	Commercial and financial awareness.
•	Experience of problem-solving.
•	Flexible, open to new ways of working, able to adapt to change.
•	Knowledge of DSP systems would be an advantage. 
•	Knowledge of video distribution matrices (HDMI, VGA) to supply video to multi-screen installation projects using CT5/6 structure cabling would be an advantage.
•	H&S qualification of basic H&S knowledge essential.
•	Experience of delivering projects on construction sites.
•	Previous AV experience and knowledge of AV systems.
•	Willingness to travel.
Skills: -  
•	First class organisational skills with the ability to prioritise tasks/workload.
•	Management of projects to ensure delivery on time and within budget.
•	Be self-motivated and have a positive can-do approach.
•	Excellent interpersonal and communication skills.
•	Able to make decisions quickly.
•	Ability to work with limited supervision.
•	Proven experience of interpreting site drawings and schematics using AutoCAD or similar, and making up plans.
•	Accurately and correctly put together installation instructions for engineers to follow on-site.
•	Ability to interpret clients’ requirements and specify the correct solution.
•	Experience working in a fast-paced continually changing environment.
•	Excellent knowledge of Microsoft, e.g., Word/Excel/Outlook/Word as well as AutoCAD, or similar.
•	Flexible approach to working.


Senior AV Project Manager

This isn't just another AV Installation Engineering vacancy within the residential and retail sector....our client is looking for someone who has the experience but would like to have scope to progress within a secure well established business. We are looking for someone who is experienced as an AV Installation Engineer and Programmer who is potentially looking to move up and have a greater role in the organisation and project management side of things.
The role will still comprise of Engineering and Programming work, however, will start around 50 / 50 and can develop into more of an office-based role for someone who is looking to move in that direction.

Ideal Candidate Skills: 
Office Skills:
•	Good ability to interpret client's needs and ability to build quotes that meet these needs within the scope of the products we normally work with
•	Ability to produce appropriate cable plans and schedules in preparation for the first fix on-site to the company standard
•	Comfortable talking with clients and holding meetings with clients and other stakeholders (such as building contractors)
•	Proficiency in reading and replying to emails in a timely manner in relation to projects and ensuring stakeholders have the appropriate information
•	Proficient in Building Networks from Router, to Switch to Access Point setup, including MAC-based IP reservation and Static IP assignment
Engineering Skills:
•	Able to comfortably converse with on-site contractors and work with/around them on site
•	2nd Fix proficiency, rack building, cable termination and testing
•	Comfortable installing a range of products from fitting a TV on a wall to fitting
and setting up a wireless access point or CCTV camera
•	Ability to work with clients to finalise minor items such as TV height during the
install
•	Ability to provide a detailed handover to clients, with the ability to go "at their
speed" which changes from client to client
•	Ability to quickly learn how to use and integrate with new products in an industry that is always changing
•	Great fault-finding and problem-solving skills
Required Knowledge:
•	High Level of Knowledge/Skill in Control 4 Products and Programming 
•	Knowledge of how to build robust networks
•	Basic Knowledge of Lighting Systems
•	Beneficial Experience / Knowledge:
•	Experience Setting Up Luma or other IP-based CCTV Systems
•	Lighting System Programming, Rako, Lutron RA-2, Control 4
•	Knowledge of Managed Networks and STP Settings
•	Experience integrating a multitude of different products into Control 4, from
Heating to Air Con, Lighting such as Rako or Lutron or other products

UK Driving Licence Required. Right to work in UK required.

Ideally located within a commute of SW14
