Description
Title - Account Manager (Digital Marketing)
Salary - Up to 35K D.O.E. plus uncapped bonus
We are Click Consult, a multi-award-winning search marketing agency working with prestigious brands and SMEs to maximise their online visibility. We are a team of talented individuals who share a common goal to bring success to Click Consult and our clients. Expertise and energy are valued. Personal strengths and dedication are recognised.
The role
As a result of rapid growth and the successes we have achieved within our market sector, we are recruiting for an experienced Account Manager to join our team. You will be responsible for a portfolio of 5 - 10 clients based across the UK, with the occasional client abroad.
You’ll have uncapped bonus potential for upselling, cross-selling and renewing your clients.
Experience within digital marketing would be an advantage, but full training on our proposition will be provided, our primary services are SEO and PPC.
Specific responsibilities will include:
• Working with new and existing clients to ensure that we deliver the highest level of service
• Maximise all potential business by upselling and cross-selling additional services
• Maintaining regular contact with clients to understand their priorities and objectives
• Attending client meetings where needed to carry out performance reviews and renewals
• Liaise with our internal delivery teams to ensure we’re achieving client objectives
• Understand and interpret client data in a clear and commercial manner - identifying opportunities and challenges
• Create contracts, proposals, monthly reports and marketing literature to support the growth of your clients
• Up-to-date knowledge of performance marketing trends and strategies
We’ll support you with:
• Expert delivery teams across SEO, Content Marketing, PPC, Design, Content and Social
• A senior peer to support with all opportunities and issues
• Clear workflow management systems (Pivotal Tracker and Monday.com)
• A relaxed and supportive culture
• Training around our service proposition, tools and software (Google Analytics and Data Studio)
Relevant skills and experience includes:
• Previous experience in Account Management role (preferred)
• Previous experience in the Marketing industry (preferred)
• Good commercial awareness
• Drive to meet and exceed customer expectations
• Ability to manage own workload to ensure that individual, team and company targets are achieved
• Excellent verbal and written communication skills
• Excellent presentation skills
Our culture and rewards
We work hard, but we also make sure our team is not overworked by creating regular capacity plans and sharing the load in a fair and collaborative manner. Working in a relaxed and supportive atmosphere, you will have regular team meetings and 1-2-1s with your manager to engage and develop.
Core benefits will be the following:
• Hybrid working policy (3 days in office, 2 from home)
• Employer pension contribution of 6% of your basic salary, combined with 3% employee contribution, the employer will match your contribution up to 10%
• 4 x basic salary life assurance with the option to add partner to cover.
• Private Medical Insurance with BUPA
• Group Income Protection
• Company sick pay
• Holidays 25 days holiday + Bank Holidays (+1 additional day for 2, 4, 6 years’ service)
The Flexible benefits will be the following:
• Critical Illness Insurance tax-free lump payment or certain diagnoses and/or procedures. Cover up to £250,000 or 5x salary (Whichever lower).
• Personal Accident Insurance that offers a tax-free lump sum payment will be made to elected beneficiaries. Cover up to £500,000 with option to add partner.
• Will Writing by specialists with lifetime secure storage, bereavement services and care support. Option to nominate a power of attorney.
• Health Assessment with an option to get assessment for partner.
• Dental Insurance reimbursed for NHS treatments (annual limit) and money back on
NHS and private treatment.
• Register for gym membership with Gym Flex and spread the cost over 12 months.
• Cycle to Work - up to £3,500 to spend on a bike and/or equipment and option to buy a bike at the end of hire period.
• Retail Card - receive money back over 70 participating retailers and big brands when using prepaid pure card (Mastercard). Upload between £100 to £2000 per month.
• Holiday buy which you can purchase 5 additional days of holiday.
• Travel Insurance where cover starts from £4.43 per month with options European or worldwide. Option to add partner, children, or family.
• Season Ticket Loan up to £10,000 (must have 12 weeks service)
• Charitable Giving while not employee funded you can make donations online from £5 a month for over 160,000 registered charities.
If you feel you have what it takes to make the most of this opportunity and be part of our expert Account Management team, we want to hear from you!
Salary - Up to 35K D.O.E. plus uncapped bonus
We are Click Consult, a multi-award-winning search marketing agency working with prestigious brands and SMEs to maximise their online visibility. We are a team of talented individuals who share a common goal to bring success to Click Consult and our clients. Expertise and energy are valued. Personal strengths and dedication are recognised.
The role
As a result of rapid growth and the successes we have achieved within our market sector, we are recruiting for an experienced Account Manager to join our team. You will be responsible for a portfolio of 5 - 10 clients based across the UK, with the occasional client abroad.
You’ll have uncapped bonus potential for upselling, cross-selling and renewing your clients.
Experience within digital marketing would be an advantage, but full training on our proposition will be provided, our primary services are SEO and PPC.
Specific responsibilities will include:
• Working with new and existing clients to ensure that we deliver the highest level of service
• Maximise all potential business by upselling and cross-selling additional services
• Maintaining regular contact with clients to understand their priorities and objectives
• Attending client meetings where needed to carry out performance reviews and renewals
• Liaise with our internal delivery teams to ensure we’re achieving client objectives
• Understand and interpret client data in a clear and commercial manner - identifying opportunities and challenges
• Create contracts, proposals, monthly reports and marketing literature to support the growth of your clients
• Up-to-date knowledge of performance marketing trends and strategies
We’ll support you with:
• Expert delivery teams across SEO, Content Marketing, PPC, Design, Content and Social
• A senior peer to support with all opportunities and issues
• Clear workflow management systems (Pivotal Tracker and Monday.com)
• A relaxed and supportive culture
• Training around our service proposition, tools and software (Google Analytics and Data Studio)
Relevant skills and experience includes:
• Previous experience in Account Management role (preferred)
• Previous experience in the Marketing industry (preferred)
• Good commercial awareness
• Drive to meet and exceed customer expectations
• Ability to manage own workload to ensure that individual, team and company targets are achieved
• Excellent verbal and written communication skills
• Excellent presentation skills
Our culture and rewards
We work hard, but we also make sure our team is not overworked by creating regular capacity plans and sharing the load in a fair and collaborative manner. Working in a relaxed and supportive atmosphere, you will have regular team meetings and 1-2-1s with your manager to engage and develop.
Core benefits will be the following:
• Hybrid working policy (3 days in office, 2 from home)
• Employer pension contribution of 6% of your basic salary, combined with 3% employee contribution, the employer will match your contribution up to 10%
• 4 x basic salary life assurance with the option to add partner to cover.
• Private Medical Insurance with BUPA
• Group Income Protection
• Company sick pay
• Holidays 25 days holiday + Bank Holidays (+1 additional day for 2, 4, 6 years’ service)
The Flexible benefits will be the following:
• Critical Illness Insurance tax-free lump payment or certain diagnoses and/or procedures. Cover up to £250,000 or 5x salary (Whichever lower).
• Personal Accident Insurance that offers a tax-free lump sum payment will be made to elected beneficiaries. Cover up to £500,000 with option to add partner.
• Will Writing by specialists with lifetime secure storage, bereavement services and care support. Option to nominate a power of attorney.
• Health Assessment with an option to get assessment for partner.
• Dental Insurance reimbursed for NHS treatments (annual limit) and money back on
NHS and private treatment.
• Register for gym membership with Gym Flex and spread the cost over 12 months.
• Cycle to Work - up to £3,500 to spend on a bike and/or equipment and option to buy a bike at the end of hire period.
• Retail Card - receive money back over 70 participating retailers and big brands when using prepaid pure card (Mastercard). Upload between £100 to £2000 per month.
• Holiday buy which you can purchase 5 additional days of holiday.
• Travel Insurance where cover starts from £4.43 per month with options European or worldwide. Option to add partner, children, or family.
• Season Ticket Loan up to £10,000 (must have 12 weeks service)
• Charitable Giving while not employee funded you can make donations online from £5 a month for over 160,000 registered charities.
If you feel you have what it takes to make the most of this opportunity and be part of our expert Account Management team, we want to hear from you!