An exciting opportunity has presented itself with our client based in West Drayton. The job role will primarily be airfreight focused with some road freight.

Duties:
• Timely and effective communication with Customers, partners and internal departments via e-mail/telephone.
• Updating / verifying the Alliance Shipping Order Management System with customer booking details.
• Liaise with Operations and overseas offices to ensure customer commitments are delivered upon.
• Effective monitoring to ensure collections are completed within the agreed timelines.
• Ensure that all Collection consignments are conforming to correct information.
Proactive problem solving with customers and colleagues when issues arise.
•Ensure consignments are rated correctly in order to Invoice in an accurate and timely manner.
• Provide KPI and reports both externally and internally where required
•Resolve Credit Management Queries where necessary.
• General Day to Day administrative duties.


The successful candidate will need 2+ years experience in a similar role, DG training would be an advantage

Hours: Mon-Fri 0845-1700hrs ( 1 hr & 15 mins for lunch)
Must Live within 45 Mins commute