Our client is a well-established telecommunications provider supporting business customers with essential technology and connectivity services.

They are looking for a Business Customer Service Engineer to join their B2B Operations team, providing first-line support and taking ownership of customer incidents and service requests. The role focuses on resolving issues efficiently, delivering first-time fixes wherever possible, and supporting business customers to a high professional standard.

Key requirements include:
• Strong customer service and communication skills
• General IT and technology knowledge
• A proactive approach to problem-solving
• Willingness to learn and develop
• Full driving licence and flexibility to join a standby rota

What’s in it for candidates:
• A frontline role within a professional B2B operations team
• Exposure to a broad range of business technologies
• Structured working hours with flexibility
• Ongoing development in a technology-driven environment

For more information on this contract role, please get in touch.
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