An exciting opportunity has arisen for an experienced Business Services Manager to join a forward-thinking firm of Chartered Accountants based in Stoke-on-Trent. This role offers flexible working, a competitive company pension, and much more, making it an excellent option for professionals seeking both career progression and work–life balance. The firm prides itself on delivering high-quality advisory and compliance services to a diverse client portfolio across the UK.

Crowe Watson Recruitment is delighted to be working as the trusted third-party recruiter on behalf of this well-established accountancy practice. Known for our specialist knowledge of the accountancy and finance market, Crowe Watson takes a consultative and people-focused approach, ensuring the right long-term fit for both candidates and firms. This is a fantastic opportunity to join a supportive and progressive environment where your expertise will be genuinely valued.

As Business Services Manager, you will play a key role in managing client relationships, overseeing workflow, and supporting the development of junior team members. You might not meet all the criteria listed below, but if you are passionate about developing yourself and your career, we’d love to hear from you.

Crowe Watson is acting as an Employment Agency. References to pay rates are indicative and salary is dependent on experience.

Key Responsibilities
Managing a varied portfolio of business services clients
Reviewing accounts, VAT returns, and management accounts
Acting as a key point of contact for clients, providing proactive advice
Leading, mentoring, and developing junior staff
Supporting partners with workflow management and practice growth

Requirements
ACA / ACCA qualified
At least five years' experience working within a UK Practice environment
Strong technical knowledge of accounts and business services
Excellent communication and client-facing skills
Ability to manage deadlines and prioritise workload effectively