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Luxury Retail Sales Store Manager – Kitchen, Bathroom & Home Products

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Sector

Sales

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Job Type

Permanent

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Salary Range

£55,000 to £65,000 pa

Description

Vacancy Ref: EM0382
Role: Luxury Retail Sales Store Manager
Industry: Kitchen, Bathroom & Home Products
Location: Essex
Hours: Monday to Friday 8:30am - 5:30pm (+ 1 Saturday per month, 8:30am - 5:30pm)

Overview:
Are you a people-focused retail leader with a passion for sales and home interiors? We’re looking for an energetic Luxury Retail Sales Store Manager to lead our clients busy showroom, motivate the sales team, and deliver outstanding results.

In this role, you’ll drive sales performance, manage and develop your team, and ensure every customer enjoys a smooth journey – from their first showroom visit to the installation of their dream kitchen or bathroom. You’ll handle customer issues with confidence, oversee stock and operations, and keep the store running at peak performance.

Competitive salary, bonuses, staff discounts, and career growth opportunities available.

Responsibilities:
• Lead and motivate sales team to achieve/exceed sales targets.
• Manage staff performance, training, and development.
• Deliver and analyse sales reports to maximize performance.
• Maintain strong knowledge of Luxury KBB (Kitchen, Bathroom, Bedroom) products and trends.
• Handle customer complaints (sales, delivery, and installation issues).
• Manage customer expectations throughout sales and installation process.
• Oversee daily store operations, stock control, and compliance.
• Ensure excellent merchandising and product presentation.
• Drive local sales initiatives and promotional strategies.

Experience / Skills:
• Previous experience as Luxury Retail Sales Manager/Store Manager (Luxury KBB, Luxury Furniture, or Luxury Home Improvement).
• Proven track record of achieving sales and KPI targets.
• Strong customer service and conflict resolution skills.
• Experienced in leading, coaching, and developing teams.
• Commercially aware with knowledge of sales reporting tools and stock management.
• Driving Licence

Don’t miss out on this excellent opportunity - If you have a background in luxury products then APPLY today!

All applications are dealt with in the strictest of confidence.

Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website at www.rhodium45.co.uk.