Description
Search Administrator
Location – Pool, Redruth, Cornwall
Salary – Competitive, subject to experience
Sector – Administration & Office
Contract Type – Permanent
Hours – Full Time (Mon-Fri, 09:00-17:30) 40 Hours per week. Would consider flexible working hours around a five-day week.
PSG Cornwall, based in the Pool Innovation Centre is the leading provider of property information to solicitors in Cornwall.
We are looking for a new member of our excellent team with good communication skills to assist with the product delivery process, preparation of reports and resolving customer queries whilst keeping up our excellent reputation for customer service.
The ideal candidate will have an eye for detail, excellent telephone manners, and good IT and organisational skills.
We are looking for someone who is a highly motivated, proactive team player and committed to delivering quality service to our clients.
Full-time Monday to Friday (9:00 am to 5:30 pm), however flexible working hours around a five-day week would be considered.
The closing date for applications is Thursday 15th February however we recommend you apply as soon as possible as we will be interviewing on a rolling basis and will appoint as soon as we find a suitable candidate.
PSG Cornwall - Pool Innovation Centre, Trevenson Road, Pool, Redruth TR15 3PL.
Person Specification:
This role requires a prompt, hardworking candidate who has the ability to conduct their work methodically and pay particular attention to detail. The role involves client interaction through telephone and email, therefore good communication and diplomacy skills are needed at all times.
Qualifications, Skills and Experience:
Formal qualifications are not mandatory however, experience in using Microsoft Office packages and dealing with telephone queries are essential to fulfil the role. Full training will be provided.
• Broad understanding of operating Microsoft Office (Essential)
• Excellent organisation and time-keeping skills (Essential)
• Excellent Communication - Over the phone and by email with good use of grammar (Essential)
• Previous experience in telephone support for customers/or the property industry (Desirable)
Primary Role:
The primary role of the Search Administrator is to assist the relevant product delivery process through all its stages, whilst ensuring that the quality and standard of work is maintained at a high standard and that customer satisfaction is achieved throughout.
Key Responsibilities:
• Assisting in the search delivery process by writing up search results.
• Communication with internal and external Customers, Local Authorities and third-party suppliers. • Compilation and data input of core products, plans and third-party products as requested.
• Appointment booking and online ordering through local and regional Authorities and third-party suppliers.
• Resolving customer queries.
• Production of invoices to the customer.
Please click ''Apply'' to forward a copy of your CV and cover letter
Location – Pool, Redruth, Cornwall
Salary – Competitive, subject to experience
Sector – Administration & Office
Contract Type – Permanent
Hours – Full Time (Mon-Fri, 09:00-17:30) 40 Hours per week. Would consider flexible working hours around a five-day week.
PSG Cornwall, based in the Pool Innovation Centre is the leading provider of property information to solicitors in Cornwall.
We are looking for a new member of our excellent team with good communication skills to assist with the product delivery process, preparation of reports and resolving customer queries whilst keeping up our excellent reputation for customer service.
The ideal candidate will have an eye for detail, excellent telephone manners, and good IT and organisational skills.
We are looking for someone who is a highly motivated, proactive team player and committed to delivering quality service to our clients.
Full-time Monday to Friday (9:00 am to 5:30 pm), however flexible working hours around a five-day week would be considered.
The closing date for applications is Thursday 15th February however we recommend you apply as soon as possible as we will be interviewing on a rolling basis and will appoint as soon as we find a suitable candidate.
PSG Cornwall - Pool Innovation Centre, Trevenson Road, Pool, Redruth TR15 3PL.
Person Specification:
This role requires a prompt, hardworking candidate who has the ability to conduct their work methodically and pay particular attention to detail. The role involves client interaction through telephone and email, therefore good communication and diplomacy skills are needed at all times.
Qualifications, Skills and Experience:
Formal qualifications are not mandatory however, experience in using Microsoft Office packages and dealing with telephone queries are essential to fulfil the role. Full training will be provided.
• Broad understanding of operating Microsoft Office (Essential)
• Excellent organisation and time-keeping skills (Essential)
• Excellent Communication - Over the phone and by email with good use of grammar (Essential)
• Previous experience in telephone support for customers/or the property industry (Desirable)
Primary Role:
The primary role of the Search Administrator is to assist the relevant product delivery process through all its stages, whilst ensuring that the quality and standard of work is maintained at a high standard and that customer satisfaction is achieved throughout.
Key Responsibilities:
• Assisting in the search delivery process by writing up search results.
• Communication with internal and external Customers, Local Authorities and third-party suppliers. • Compilation and data input of core products, plans and third-party products as requested.
• Appointment booking and online ordering through local and regional Authorities and third-party suppliers.
• Resolving customer queries.
• Production of invoices to the customer.
Please click ''Apply'' to forward a copy of your CV and cover letter