Our client is a telecommunications provider seeking an experienced customer service leader, based in Guernsey, Jersey or the Isle of Man, working 37.5 hours per week.
Leading through three Customer Service Team Leaders, you will oversee service performance, workforce planning, quality, complaints and continuous improvement.

Developing team leaders and building resilient, cross-trained teams will be central to the role.

You will need strong customer service or contact-centre leadership experience, including managing through team leaders, improving operational performance and overseeing formal complaints. Telecommunications or regulated-sector experience would be advantageous.

Closing date: 25 November 2026.

Email CV to admin@blinkrecruitment.gg. For further vacancies visit www.blinkrecruitment.gg.