Description
Start date: Negotiable
Clearance: NATO Secret or equivalent
Location: Brunssum, Netherlands (Onsite)
Duties :
• Will manage the assigned elements of the Deployable CIS service and ensure system readiness at a level specified in the SLA. Ensuring the quality of engineering support delivered to the customer through close co-ordination with NCI Agency service lines.
• Will manage the DCIS Configuration Management tool to ensure that all assets are maintained at known configuration states and can be correctly accounted for.
• Will conduct periodic risk assessments to anticipate and deal with obsolescence and initiate new projects under the NATO Security and Investment Program (NSIP) as required.
• Will manage Change Management plans to overcome problems identified and will also manage the uplift of the configuration baseline to meet evolving operational requirements.
• Will support the Principal Service Manager with the development of the annual Operation and Maintenance budget submission.
• Will contribute to and support the system documentation for operation, maintenance and training is updated in accordance with system evolution.
• Will manage the recommended list of spare parts and availability of spares.
• Will provide input to the Principal Service Manager for the Quarterly SLA report.
• Will provide input and recommendations to the SLA Change management process.
• Assessment of manpower and O&M budget requirements.
• Will provide support to project managers as required through the project development, delivery and transition into service phases.
Requirements Description:
• A Bachelor of Science (BSc) degree at a nationally recognized / certified University in a related discipline with 5 years post related experience;
• Or exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, or with a military experience in a related subject; - ITILv3 certified at foundation level.
• -The candidate must have a minimum of 5 years of CIS engineering experience.
• The candidate must have 5 years of experience as a line manager and provide evidence of having the ability of being a motivator and mentor.
• Minimum qualification of ITIL at Foundation level;
• Proficient knowledge of: Transmission and Telecommunication Systems and Network, system and application level troubleshooting
Clearance: NATO Secret or equivalent
Location: Brunssum, Netherlands (Onsite)
Duties :
• Will manage the assigned elements of the Deployable CIS service and ensure system readiness at a level specified in the SLA. Ensuring the quality of engineering support delivered to the customer through close co-ordination with NCI Agency service lines.
• Will manage the DCIS Configuration Management tool to ensure that all assets are maintained at known configuration states and can be correctly accounted for.
• Will conduct periodic risk assessments to anticipate and deal with obsolescence and initiate new projects under the NATO Security and Investment Program (NSIP) as required.
• Will manage Change Management plans to overcome problems identified and will also manage the uplift of the configuration baseline to meet evolving operational requirements.
• Will support the Principal Service Manager with the development of the annual Operation and Maintenance budget submission.
• Will contribute to and support the system documentation for operation, maintenance and training is updated in accordance with system evolution.
• Will manage the recommended list of spare parts and availability of spares.
• Will provide input to the Principal Service Manager for the Quarterly SLA report.
• Will provide input and recommendations to the SLA Change management process.
• Assessment of manpower and O&M budget requirements.
• Will provide support to project managers as required through the project development, delivery and transition into service phases.
Requirements Description:
• A Bachelor of Science (BSc) degree at a nationally recognized / certified University in a related discipline with 5 years post related experience;
• Or exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, or with a military experience in a related subject; - ITILv3 certified at foundation level.
• -The candidate must have a minimum of 5 years of CIS engineering experience.
• The candidate must have 5 years of experience as a line manager and provide evidence of having the ability of being a motivator and mentor.
• Minimum qualification of ITIL at Foundation level;
• Proficient knowledge of: Transmission and Telecommunication Systems and Network, system and application level troubleshooting