Start date: Negotiable
Location: Luxembourg

Requirements:
Bachelors Degree at a relevant field
7+ years of relevant working experience
Specific excellent experience and technical knowledge in:
•	Java 17 
•	Spring Framework / Spring Boot 
•	JPA / Hibernate 
•	SQL
•	Design and implementation of REST APIs 
Strong experience with:
•	Apache Kafka or other messaging technologies 
•	Maven 
•	JUnit 
•	CI/CD pipelines 
•	Git 
Nice to Have:
•	Experience in the financial services or banking sector 
•	Azure DevOps 
•	Liquibase 
•	SOAP web services


[6305] Senior Software Engineer (JAVA)

Start date: Negotiable
Clearance: NATO Secret or equivalent
Location: Braine-l'Alleud, Belgium 

Duties & Role:  
1) COTS Application Support
•	Coordinate, deploy and manage server applications running on Windows or Linux servers;
•	Technical ownership: own the technical quality of the team's output.
•	Gathering and reporting metrics and Key Performance Indicators (KPIs)
•	Supporting in-service operations of the systems.
•	Support and operation of the assigned system(s) including: Systems operationally used by NATO Enterprise community; Local systems currently used by Local Commands; Maintenance of the operational & support environments; Monitoring performance of the assigned service applications; Support CIS Support Units (CSU) and other support staff for daily operations of the systems;
•	Hands-on contribution: retain meaningful hands-on involvement (typically 20–40% of time) to stay technically credible and to unblock the team.

2) Cloud Configuration (Azure, AWS)
•	Manage EntraID Groups and Roles
•	Manage and configure different Cloud components

3) AI related activities
•	Support COTS applications-AI integration

4) COTS End-User Support:
•	Coordinate technical activities related to support services in accordance with the SLA, based on the NCI Agency support levels, roles and responsibilities.
•	Troubleshoot and resolve complex issues, ensuring minimal disruption to users.
•	Troubleshoot and resolve software problems, ensuring efficient use of resources and problem resolution.

5) Incident Logging and Tracking:
•	Log and track support incidents using the helpdesk ticketing system.
•	Ensure all tickets are updated with accurate and detailed information and resolved within the agreed service levels.

6) Escalation:
•	Escalate complex issues to vendor support or appropriate teams when necessary.
•	Follow up on escalated issues to ensure timely resolution and user satisfaction.

7) Knowledge Base Management:
•	Contribute to the creation and maintenance of a knowledge base, documenting common issues and solutions.
•	Share knowledge and best practices with team members to improve overall service quality.
•	Contribute to analysis and documentation of new requirements and change requests.
•	Participate in review of documentation such as requirements definitions, software design (functional/technical analysis), systems specifications or other deliverables.

8) Technical:
•	Controlling, managing and providing access to the restricted areas managed by the business area.
•	Ensuring the proper functionality and security of software and hardware managed by NBAC.
•	Monitoring COTS Applications and other software managed by NBAC by identifying and reporting any problems with the infrastructure, hardware and software applications.
•	Providing support to NBAC team for security approval and accreditation of software applications and CIS.
•	Controlling and checking compliance with security regulations laid down by NCIA and NATO on the use of software and hardware which is part of the NBAC services.
•	Gathering functional and non-functional requirements, including drafting systems specifications.
•	Support technical reviews, walkthroughs and audits.
•	Support preparation of functional and technical specifications for software and hardware with special focus on the SSBA BA domain.
•	Support to change management, configuration management, release/deployment and testing.
•	Standards adoption: implement the standards, security baselines and architecture patterns set by governance and the Senior Advisor; produce compliance evidence.

9) Communication and Collaboration:
•	Work with and provide input to Service Delivery Managers, Project Managers, Portfolio Managers and other stakeholders.
•	Communicate with users to understand their issues and provide clear instructions.
•	Collaborate with NCIA and vendors teams
•	Stakeholder liaison: work with product owners, other teams and suppliers; translate technical constraints into business language

Requirements
Skills, Knowledge & Experience:
•	The candidate must have a currently active NATO SECRET security clearance 
•	Deep understanding of end-user devices (desktops, laptops, tablets, smartphones) running Windows OS, Android OS and Apple iPhones/iPads.
•	Expert knowledge of Microsoft SQL Server 2019-2025 and IIS based web applications.
•	Deep understanding of networking infrastructure. 
•	Very good knowledge of cloud technologies and cloud deployment for both AWS and Azure.
•	Deep understanding of PKI.
•	Expert knowledge relevant to software engineering and various application stacks: Technologies and standards (at least 4 of them): HTML5, REST & Web Services, XML, HTTP, SQL, Visual Basic for Applications; Identity Management (OAuth, OIDC, SAML2) application integration; Application server technologies and Relational Database Management Systems;Programming languages and platforms - .NET/C#, JAVA, JavaScript;Task automation through scripting in both Windows and Linux.
•	Deep understanding of security constraints and requirements in CIS.
•	Deep understanding of NCIA and NATO security directives and regulations, along with understanding of industry best practices and standards.
•	Familiarity with Microsoft services and tools, including Outlook, Teams, SharePoint.
•	Experience and good knowledge of at least the following COTS technologies: IIS, JBOSS, Apache Tomcat; .NET based applications
•	Extensive experience in deployment and management of client- server applications, application integration and data transformation for application integration;
•	Strong hands-on depth in the team's core stack (e.g. .NET/Java/Python, cloud, containers and Kubernetes, CI/CD, SQL and NoSQL, IaC)
•	Strong troubleshooting skills to diagnose and resolve complex issues.
•	Excellent verbal and written communication skills.
•	Full proficiency in English. French language proficiency is of advantage.
•	Ability to communicate technical information to non-technical users in a clear and concise manner.
•	Ability to work in cross-functional application management/deployment teams.
•	Strong customer service focus with a commitment to user satisfaction.
•	Patience and empathy when dealing with user issues and concerns.
•	Ability to manage multiple support tickets and prioritize tasks effectively.
•	Attention to detail in documenting support activities and maintaining accurate records.
•	At least 5 years of relevant experience in technical delivery, including 1+ years leading a team (formally or as de facto lead)
•	Practical ITIL-aligned service management: incident, problem, change, release;
•	Demonstrated people leadership: coaching, structured feedback, handling underperformance and conflict;
•	Very good knowledge and in various areas of Software Engineering including some of the following: Requirements elicitation and management (including non-functional requirements for Operations & Maintenance); SW change management and testing; Software design, implementation and testing; Application release and deployment management; Configuration management practices and tools; Application Lifecycle Management concept and tools
•	Ability to work effectively as part of a team and share knowledge and resources.
•	Willingness to collaborate with colleagues to solve complex issues

[6296] HR Application Portfolio - Technical Delivery Lead 

Start date: Negotiable
Clearance: NATO Secret or equivalent
Location: The Hague, South Holland, Netherlands 

Requirements
Skills, Knowledge & Experience:
•	The candidate must have a currently active NATO SECRET security clearance 
•	Recent experience in conducting analysis in support of decision makers.
•	Ability to undertake detailed review and analysis of large data sets using commercial and in-house tools (e.g. MS Excel and other data integration and AI tools such as MSS).
•	Ability to work in a fast-paced environment, providing fit-for- purpose, rapid analysis under the direction of OA Centre staff.
•	Ability to effectively communicate both orally and in writing, particularly being competent in writing in English and communicating complex results in an understandable way.
Desirable Skills/Experience
•	Experience in supporting analysts in a military environment. In particular a basic understanding of logistics military operations and/or air operations would be useful.
•	Experience with data science techniques, Power BI or other statistical software (such as R), MAVEN Smart System.
•	Being comfortable programming in Python.


[6291] Analyst (Operational Analysis Service Line)

Start date: Negotiable
Location: France, Strasbourg

•	Effectively implement a DevSecOps strategy and processes project(s) scope
•	Develop tools and infrastructures in support of the system/component development
•	Analyse code and communicate reviews to development teams
•	Implement and maintain security controls throughout the software development lifecycle (SDLC), integrating security testing and vulnerability scanning into CI/CD pipelines
•	Monitor and analyse system and application performance, security events, and vulnerabilities, identifying potential risks and coordinating remediation actions with development teams
•	Automate deployment, configuration, and infrastructure management processes using Infrastructure as Code (IaC) and containerization technologies, ensuring secure, scalable, and reliable environments
Qualifications

•	Thorough understanding of the SLDC
•	Knowledge of automation tools used to create continuous integration and continuous delivery
•	Working knowledge of known DevSecOps tools like Git and GitHub, OpenShift, Helm, Kafka, Istio
•	Capacity in writing and presenting documents
•	Experience in network, server, and application-status monitoring.
•	Excellent knowledge of English
•	Excellent communication skills and experience in working in an international/multicultural environment.


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[6305] Senior Software Engineer (JAVA)

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