Our client, a respected international bank with a strong presence in Guernsey, is seeking a Customer Service Executive to join its Local Banking team.

This is an excellent opportunity for someone who enjoys working with clients and would like to build a career within banking. Previous banking experience would be useful but is not essential, as support and training will be provided.

Key Responsibilities
• Support the day-to-day servicing of existing clients.
• Respond to client queries and complete follow-up calls.
• Assist with new client onboarding, including credit card applications.
• Process client instructions accurately and promptly.
• Help clients set up and use online banking services.
• Identify suitable opportunities to introduce additional banking products and services.
• Contribute towards the bank’s wider service and financial objectives.
• Support colleagues during busy periods.
• Assist with projects and larger system-related tasks.
• Attend events to promote the bank’s products and services.
• Follow internal policies, procedures and regulatory requirements.

About You
• Strong written and verbal communication skills.
• A professional and helpful approach to customer service.
• Good organisational, problem-solving and time-management skills.
• Excellent attention to detail, with a focus on getting things right first time.
• Comfortable working collaboratively as part of a team.
• Confident using IT systems.
• A genuine interest in banking and learning about financial products and services.
• A proactive approach, with the confidence to suggest improvements and new ideas.
• Previous banking experience would be advantageous but is not required.

For more information, please email: admin@blinkrecruitment.gg. Please visit our website www.blinkrecruitment.gg for our latest vacancies.