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Electrical Technical Support Engineer

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Job Type

Permanent

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Salary Range

£50,000 to £65,000 pa

Description

Vacancy Ref – JR1901
Vacancy - Technical Support Engineer
Industry – Electrical / Circuit Protection
Location – office based role near Northampton, Northamptonshire
Working hours – Monday to Friday 8.30am to 5pm
Salary – up to circa £65,000 per annum + bonus

Ready to put your electrical expertise to good use?
If you’re an experienced electrical professional with a solid understanding of circuit protection and the theory of electrical principles, we’d love to hear from you.
This role is perfect for someone who thrives on solving technical problems, enjoys helping customers, and wants to work with cutting-edge electrical products.
Join a company with a reputation for excellence in the electrical industry and become the go-to person for technical advice and support. You’ll be part of a close-knit, expert team, working from a modern office near Northampton.
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What’s in it for you?
• A competitive salary of up to £65,000 per annum
• Bonus scheme
• Private medical insurance for you and your partner
• Pension contribution & life cover
• 25 days holiday + bank holidays
• Ongoing training and career development opportunities
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What you’ll be doing:
• Providing technical support for electrical circuit protection products
• Advising customers on product selection, installation, and troubleshooting
• Collaborating with sales and engineering teams to solve technical challenges
• Creating and updating user guides, FAQs, and support materials
• Delivering product training sessions (internal and external)
• Managing technical support requests via phone, email, and live chat
• Keeping up to date with new products, technologies, and market trends
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What we’re looking for:
Essential:
• Experience working with circuit protection products or related electrical components
• Solid understanding of electrical theory and practical applications
• Great communication skills – you can break down complex ideas into simple solutions
• A problem solver with attention to detail
• Comfortable using technical support systems and tools
• Based within easy commuting distance of Northampton area
Desirable:
• Electrical qualifications such as electrical installation, wiring regulations or testing
• Previous experience in technical support or customer service roles
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Why apply?
This is more than just a job—it’s a chance to become an integral part of a respected business where your technical knowledge and customer focus will make a real impact.
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Interested?
Send us your CV today and we’ll be in touch. All applications are handled confidentially.
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All applications are dealt with in the strictest of confidence.
Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website www.rhodium45.co.uk.