Description
Excellent opportunity for an experienced Air Freight operator to join a fast growing team based in Feltham.
Role will involve coordinating the end to end movement of specialist AOG / Aerospace shipments worldwide including the following:
Coordinate import, export and cross-trade shipments from booking through to final delivery.
Arrange collections, carrier bookings and transport services.
Monitor shipment progress, manage milestones and proactively resolve delays or service issues.
Act as the primary operational contact for customers, providing shipment updates, responding to enquiries and delivering effective logistics solutions whilst building strong customer relationships.
Book transport with airlines, shipping lines, hauliers and approved suppliers.
Liaise with overseas partners and monitor supplier performance to ensure agreed service levels are achieved.
Prepare accurate and competitive quotations for Air and Road freight.
Obtain supplier and carrier rates, calculate freight costs, apply agreed margins, support RFQs and spot quotes, maintain pricing records and work with Sales and Operations to maximise profitability.
Prepare and validate freight documentation including Air Waybills, CMR documentation, customs documentation, export declarations and supporting paperwork where applicable.
Ensure compliance with company procedures, customer SOPs and customs regulations.
Complete timely invoicing, ensure accurate cost accruals, verify supplier invoices and monitor shipment profitability
Meet operational KPIs relating to service, productivity, documentation accuracy and customer satisfaction.
Experience required:
Min 2 years experience in Air Freight operations, preferably with Aerospace/AOGs
Multi-modal knowledge including Export, Import and Cross Trade
Experience in Freight quotations and understanding of Freight Pricing
Microsoft Office
Working hours are Monday to Friday 0800 - 1630 or 1000 - 1830
25 days Annual leave + bank holidays
Pension Scheme
On-site Parking
Role will involve coordinating the end to end movement of specialist AOG / Aerospace shipments worldwide including the following:
Coordinate import, export and cross-trade shipments from booking through to final delivery.
Arrange collections, carrier bookings and transport services.
Monitor shipment progress, manage milestones and proactively resolve delays or service issues.
Act as the primary operational contact for customers, providing shipment updates, responding to enquiries and delivering effective logistics solutions whilst building strong customer relationships.
Book transport with airlines, shipping lines, hauliers and approved suppliers.
Liaise with overseas partners and monitor supplier performance to ensure agreed service levels are achieved.
Prepare accurate and competitive quotations for Air and Road freight.
Obtain supplier and carrier rates, calculate freight costs, apply agreed margins, support RFQs and spot quotes, maintain pricing records and work with Sales and Operations to maximise profitability.
Prepare and validate freight documentation including Air Waybills, CMR documentation, customs documentation, export declarations and supporting paperwork where applicable.
Ensure compliance with company procedures, customer SOPs and customs regulations.
Complete timely invoicing, ensure accurate cost accruals, verify supplier invoices and monitor shipment profitability
Meet operational KPIs relating to service, productivity, documentation accuracy and customer satisfaction.
Experience required:
Min 2 years experience in Air Freight operations, preferably with Aerospace/AOGs
Multi-modal knowledge including Export, Import and Cross Trade
Experience in Freight quotations and understanding of Freight Pricing
Microsoft Office
Working hours are Monday to Friday 0800 - 1630 or 1000 - 1830
25 days Annual leave + bank holidays
Pension Scheme
On-site Parking