Description
Our client is a specialist equipment rental house, supplying cutting-edge technology and technical support to film and TV productions worldwide. From major feature film franchises to high-end television and commercials, their work supports some of the most ambitious and exciting productions in the industry.
We are seeking a motivated Kit Room Team Leader, to oversee and support our Check In and Check Out Teams. This role is crucial for ensuring smooth operations in a fast-paced environment and requires a focused, highly organized individual with excellent communication skills and a proactive approach to problem-solving. You will be instrumental in maintaining high standards of work, updating and improving company processes, and setting a leadership example. This role will be a five-monthly rotation between the Check In and Check Out Teams.
Role and Responsibilities:
• Check In Team Leader: Liaise with the Kit Room Coordinator: Ensure all tasks are clearly understood so you can allocate them to the team.
• Check Out Team Leader: Liaise with the Support Team: Assist and manage the team when needed.
• Allocate and Re-allocate Tasks: Assign tasks, adjust as priorities shift, and manage expectations with clear communication to avoid discontent.
• Rota and Overtime management: Scheduling the rota, approving time off and flagging when cover is needed in other regions. Approving overtime requests and adding TOIL to the online system.
• Collaborate Across Teams: Work closely with the other Team Leaders and Production team to ensure smooth operations across the whole team and between all departments. This includes working with the other Kit Room Team Leader when your team needs help staffing tasks.
• Maintain High Standards: Uphold rigorous standards in all processes, conduct regular reviews, and implement improvements as needed.
• Process Improvement: Analyse process breakdowns and work with a task force to implement and communicate updates effectively.
• Team Development: Provide continuous support and training, share knowledge, and encourage best practices within the team. Work with your team to complete their pipelines.
• Motivate and Lead: Keep team morale high, providing encouragement and support during challenging times. Work with your team members on a 1-1 basis to encourage individual improvement or address poor standards.
• Support and Assist Regional Teams: Sign off on pipelines and support regional teams when they need to talk through issues. Oversee shipments to and from regional warehouses to maintain optimal stock levels.
• Reporting and Accountability: Monitor team performance and report any issues that cannot be addressed directly to management, ensuring accountability for all completed work.
• Hands-On Leadership, Management & Accountability: Lead by example by actively participating in tasks, demonstrating excellence in all processes. Hold your team and yourself accountable for the tasks that have been completed. Encourage your team members to be empowered to find solutions and raise suggestions.
• Training and Documentation: Maintain and update training materials, including manuals, videos, and checklists, ensuring they are relevant, fit for purpose and up-to-date.
• Weekly Meetings: Participate in weekly meetings to present Kit Room’s input on various matters discussed. Some of the weekly meetings include but are not limited to: Check In Team Leader: Dashboard, Check Out Team Leader: Stock Availability
• New Services: Research and present Kit Room’s potential needs and issues for new upcoming services/jobs.
• Company Culture: Promote company values, advocating for your team, and fostering a positive work environment.
• Ad hoc tasks when needed.
Candidate Requirements:
• Excellent Organisational Skills: Strong attention to detail and the ability to manage multiple tasks efficiently.
• Adaptability: Ability to react quickly and effectively to changing circumstances.
• Leadership and Communication: Confidence to provide constructive feedback, encourage team performance, and address issues promptly.
• Commitment to Quality: A passion for delivering high-quality service and striving for continuous improvement.
• Positive Attitude: A conscientious and proactive approach, with a can-do attitude and a commitment to team success.
• Problem-Solving Skills: Strong common sense and initiative in addressing challenges and finding effective solutions.
Desirable but not essential:
• Technical knowledge of AV, Film and RF equipment or work in a technical equipment Hire department environment
Working Conditions
• 42.5 hours per week, working shifts within our main hours of business – 7am to 7pm – with flexibility to work outside of these hours if required.
• Monday to Friday
• Holiday – 25 days per year plus UK bank holidays
We are seeking a motivated Kit Room Team Leader, to oversee and support our Check In and Check Out Teams. This role is crucial for ensuring smooth operations in a fast-paced environment and requires a focused, highly organized individual with excellent communication skills and a proactive approach to problem-solving. You will be instrumental in maintaining high standards of work, updating and improving company processes, and setting a leadership example. This role will be a five-monthly rotation between the Check In and Check Out Teams.
Role and Responsibilities:
• Check In Team Leader: Liaise with the Kit Room Coordinator: Ensure all tasks are clearly understood so you can allocate them to the team.
• Check Out Team Leader: Liaise with the Support Team: Assist and manage the team when needed.
• Allocate and Re-allocate Tasks: Assign tasks, adjust as priorities shift, and manage expectations with clear communication to avoid discontent.
• Rota and Overtime management: Scheduling the rota, approving time off and flagging when cover is needed in other regions. Approving overtime requests and adding TOIL to the online system.
• Collaborate Across Teams: Work closely with the other Team Leaders and Production team to ensure smooth operations across the whole team and between all departments. This includes working with the other Kit Room Team Leader when your team needs help staffing tasks.
• Maintain High Standards: Uphold rigorous standards in all processes, conduct regular reviews, and implement improvements as needed.
• Process Improvement: Analyse process breakdowns and work with a task force to implement and communicate updates effectively.
• Team Development: Provide continuous support and training, share knowledge, and encourage best practices within the team. Work with your team to complete their pipelines.
• Motivate and Lead: Keep team morale high, providing encouragement and support during challenging times. Work with your team members on a 1-1 basis to encourage individual improvement or address poor standards.
• Support and Assist Regional Teams: Sign off on pipelines and support regional teams when they need to talk through issues. Oversee shipments to and from regional warehouses to maintain optimal stock levels.
• Reporting and Accountability: Monitor team performance and report any issues that cannot be addressed directly to management, ensuring accountability for all completed work.
• Hands-On Leadership, Management & Accountability: Lead by example by actively participating in tasks, demonstrating excellence in all processes. Hold your team and yourself accountable for the tasks that have been completed. Encourage your team members to be empowered to find solutions and raise suggestions.
• Training and Documentation: Maintain and update training materials, including manuals, videos, and checklists, ensuring they are relevant, fit for purpose and up-to-date.
• Weekly Meetings: Participate in weekly meetings to present Kit Room’s input on various matters discussed. Some of the weekly meetings include but are not limited to: Check In Team Leader: Dashboard, Check Out Team Leader: Stock Availability
• New Services: Research and present Kit Room’s potential needs and issues for new upcoming services/jobs.
• Company Culture: Promote company values, advocating for your team, and fostering a positive work environment.
• Ad hoc tasks when needed.
Candidate Requirements:
• Excellent Organisational Skills: Strong attention to detail and the ability to manage multiple tasks efficiently.
• Adaptability: Ability to react quickly and effectively to changing circumstances.
• Leadership and Communication: Confidence to provide constructive feedback, encourage team performance, and address issues promptly.
• Commitment to Quality: A passion for delivering high-quality service and striving for continuous improvement.
• Positive Attitude: A conscientious and proactive approach, with a can-do attitude and a commitment to team success.
• Problem-Solving Skills: Strong common sense and initiative in addressing challenges and finding effective solutions.
Desirable but not essential:
• Technical knowledge of AV, Film and RF equipment or work in a technical equipment Hire department environment
Working Conditions
• 42.5 hours per week, working shifts within our main hours of business – 7am to 7pm – with flexibility to work outside of these hours if required.
• Monday to Friday
• Holiday – 25 days per year plus UK bank holidays