New opportunity for an express Time Critical/AOG Agent with air export and/or import experience as well as customs procedures. Some knowledge of road freight would be preferred. Customs experience is essential.

This is a fast paced role so the candidate will be able to work well under pressure and have excellent time management skills.

Main tasks and responsibilities will include the following -

Day to Day responsibility for customer service delivery
Handling time critical shipments from start to finish including customs
Follow up and resolve all operational issues / customer service concerns raised by the customer
Maintain customer KPI's
Promote business development, ensuring all opportunities from existing business are followed up through telephone sales, prospect follow up and quotations.
Keep up to date with Market trends, services and news.
Hours: 4 On 4 Off - 0700 - 1900 hrs