Start date: February 2026
Clearance: NATO Secret or equivalent
Location: The Hague, Netherlands


Skills
• Bachelor's or Master's degree in Communications, Business, HR, or related field
• 5+ years in change management and business communication, transformation, preferably in outsourcing or shared services environments
• Strong understanding of change management methodologies (e.g., ADKAR, Prosci, Kotter's 8-Step Change Model)
• Excellent communication, leadership, and interpersonal skills
• Experience and ability to influence and engage stakeholders at all levels of the organization
Activities
- Change Strategy & Planning
- Develop and execute change management strategies for outsourcing transitions
- Conduct impact assessments and stakeholder analyses to identify risks and readiness gaps
- Align change plans with business goals, CPO policies, and legal requirements. Communication Leadership
- Design and deliver clear, consistent, and timely communication plans tailored to diverse audiences
- Craft messaging for leadership updates, employee briefings, FAQs, and external partner communications
- Manage communication channels (email, intranet, town halls, etc.) to ensure transparency and trust. Stakeholder Engagement
- Partner with CPO, Legal, IT, and Operations to coordinate change activities
- Facilitate workshops, feedback sessions, and training to support adoption and morale
- Act as a trusted advisor to senior leaders on communication tone, timing, and strategy. Monitoring & Reporting
- Track change adoption metrics and communication effectiveness
- Adjust strategies based on feedback, pulse surveys, and business outcomes