Description
A leading international financial services provider is seeking a Client Services Representative to join its Guernsey-based operations team. This role involves supporting clients and financial advisers with the servicing of Unit-Linked plans.
Key Responsibilities
• Deliver professional support via phone, email, and video to multi-jurisdictional clients.
• Take full ownership of client queries, ensuring timely and effective resolution.
• Monitor outstanding requests and follow up on required documentation.
• Comply with AML, due diligence, and fraud control measures.
• Prioritise workloads using workflow systems and support operational projects.
• Participate in training to build technical knowledge and product understanding.
Skills and Experience
• Previous customer service experience within the services sector.
• Excellent communication and interpersonal skills.
• Good standard of English and Maths; confident using Word and Excel.
• Highly organised, team-oriented, and customer-focused.
What’s in It for You?
• Full training and support for professional development.
• Opportunity to grow within a collaborative, international team.
• Structured career pathway within a respected financial organisation.
For more information, please email: admin@blinkrecruitment.gg or call: +44 1481 723221. Please visit our website www.blinkrecruitment.gg for our latest vacancies.
Key Responsibilities
• Deliver professional support via phone, email, and video to multi-jurisdictional clients.
• Take full ownership of client queries, ensuring timely and effective resolution.
• Monitor outstanding requests and follow up on required documentation.
• Comply with AML, due diligence, and fraud control measures.
• Prioritise workloads using workflow systems and support operational projects.
• Participate in training to build technical knowledge and product understanding.
Skills and Experience
• Previous customer service experience within the services sector.
• Excellent communication and interpersonal skills.
• Good standard of English and Maths; confident using Word and Excel.
• Highly organised, team-oriented, and customer-focused.
What’s in It for You?
• Full training and support for professional development.
• Opportunity to grow within a collaborative, international team.
• Structured career pathway within a respected financial organisation.
For more information, please email: admin@blinkrecruitment.gg or call: +44 1481 723221. Please visit our website www.blinkrecruitment.gg for our latest vacancies.