Description
New role available for a Transport Assistant based in Colnbrook, working hours are 1100 - 1500 Monday to Friday.
Job Overview
Role will involve managing drivers, expenditure, organizing schedules & routes, ensuring that vehicles are safe and meet legal requirements, and making sure that drivers are aware of their duties.
Main Duties and Responsibilities
• Control drivers for Delivery and Collection expectations.
• To monitor services and report any issues accordingly.
• Ensure drivers are in correct uniform and identifiable with relevant passes, report any failures to the Transport Manager
• Communicate with the Customer Service and OperationsTeams
• Monitor emails
• Contact customers to confirm collection/deliveries.
• Communicate with Subcontractors
• UK Tracking.
Qualifications/Skills
• Excellent knowledge of London
• Excellent communication skills, together with a professional and helpful attitude
• Possess strong computer skills and experience in using Microsoft Office.
• An understanding of office administration systems and the ability to work accurately to these systems.
• Experience of working to tight deadlines
• Able to react quickly to information, helping solve any challenges to routes
• Able to remain calm and focused under time pressure
• Able to solve problems independently and with confidence
• Able to communicate effectively especially by email and phone
• IT literate including warehouse software and Microsoft packages
• Experience using in-house transport management systems is an advantage
• Experienced in dealing with the public, ideally through a customer relations role or another similar customer focused position.
Benefits:
• Company pension
• Health & wellbeing programme
• On-site parking
• Sick pay
Job Overview
Role will involve managing drivers, expenditure, organizing schedules & routes, ensuring that vehicles are safe and meet legal requirements, and making sure that drivers are aware of their duties.
Main Duties and Responsibilities
• Control drivers for Delivery and Collection expectations.
• To monitor services and report any issues accordingly.
• Ensure drivers are in correct uniform and identifiable with relevant passes, report any failures to the Transport Manager
• Communicate with the Customer Service and OperationsTeams
• Monitor emails
• Contact customers to confirm collection/deliveries.
• Communicate with Subcontractors
• UK Tracking.
Qualifications/Skills
• Excellent knowledge of London
• Excellent communication skills, together with a professional and helpful attitude
• Possess strong computer skills and experience in using Microsoft Office.
• An understanding of office administration systems and the ability to work accurately to these systems.
• Experience of working to tight deadlines
• Able to react quickly to information, helping solve any challenges to routes
• Able to remain calm and focused under time pressure
• Able to solve problems independently and with confidence
• Able to communicate effectively especially by email and phone
• IT literate including warehouse software and Microsoft packages
• Experience using in-house transport management systems is an advantage
• Experienced in dealing with the public, ideally through a customer relations role or another similar customer focused position.
Benefits:
• Company pension
• Health & wellbeing programme
• On-site parking
• Sick pay