Description
The company specialises in providing in-store music and marketing solutions for businesses, primarily in the retail and hospitality sectors.
Role Purpose
To provide clients with a top-notch, uninterrupted service that spans from the initial point of contact to the successful execution of intricate and multifaceted tasks and projects, all while ensuring that the project is completed within the prescribed budget and timeline.
Key Tasks:
• Obtaining accurate details to enable correct specification and quotation for works – including interpreting plans and designs to ensure a suitable and fit-for-purpose solution is provided for the client.
• Undertaking site visits to undertake site surveys/site briefings/pre-contract meetings.
• Providing professional and accurate quotations to clients.
• Production of technical documents including accurately marked-up plans.
• Liaising with clients/contractors and internal colleagues to ensure delivery of the projects.
• Supporting International offices in the delivery of projects for their clients, which may necessitate some international travel to facilitate this.
• Assisting or undertaking programming of certain systems/or training of colleagues to do so.
• Providing support as required to the Project Managers and Project Administrators, as well as Technical Support as and when required.
• Adding value for our clients.
• Production of relevant H&S Documentation
• Any other task deemed appropriate within the role.
Person Specification
• Ability to work on own or part of a team.
• Proven track record of meeting deadlines.
• Ability to manage multiple tasks and prioritise.
• Proven experience of interpreting site drawings and schematics and marking up of plans.
• Confident in client-facing situations and able to obtain and disseminate information to deliver the client's requirements.
• Professional approach to tasks and maintaining the highest standards at all times.
• Conscientious, honest, and reliable.
• Committed to enhancing their skills and knowledge through training/product knowledge/research into new products/concepts etc to deliver the optimal AV solution for our clients.
• Commercial and financial awareness.
• Experience of problem-solving.
• Flexible, open to new ways of working, able to adapt to change.
• Knowledge of DSP systems would be an advantage.
• Knowledge of video distribution matrices (HDMI, VGA) to supply video to multi-screen installation projects using CT5/6 structure cabling would be an advantage.
• H&S qualification of basic H&S knowledge essential.
• Experience of delivering projects on construction sites.
• Previous AV experience and knowledge of AV systems.
• Willingness to travel.
Skills: -
• First class organisational skills with the ability to prioritise tasks/workload.
• Management of projects to ensure delivery on time and within budget.
• Be self-motivated and have a positive can-do approach.
• Excellent interpersonal and communication skills.
• Able to make decisions quickly.
• Ability to work with limited supervision.
• Proven experience of interpreting site drawings and schematics using AutoCAD or similar, and making up plans.
• Accurately and correctly put together installation instructions for engineers to follow on-site.
• Ability to interpret clients’ requirements and specify the correct solution.
• Experience working in a fast-paced continually changing environment.
• Excellent knowledge of Microsoft, e.g., Word/Excel/Outlook/Word as well as AutoCAD, or similar.
• Flexible approach to working.
Role Purpose
To provide clients with a top-notch, uninterrupted service that spans from the initial point of contact to the successful execution of intricate and multifaceted tasks and projects, all while ensuring that the project is completed within the prescribed budget and timeline.
Key Tasks:
• Obtaining accurate details to enable correct specification and quotation for works – including interpreting plans and designs to ensure a suitable and fit-for-purpose solution is provided for the client.
• Undertaking site visits to undertake site surveys/site briefings/pre-contract meetings.
• Providing professional and accurate quotations to clients.
• Production of technical documents including accurately marked-up plans.
• Liaising with clients/contractors and internal colleagues to ensure delivery of the projects.
• Supporting International offices in the delivery of projects for their clients, which may necessitate some international travel to facilitate this.
• Assisting or undertaking programming of certain systems/or training of colleagues to do so.
• Providing support as required to the Project Managers and Project Administrators, as well as Technical Support as and when required.
• Adding value for our clients.
• Production of relevant H&S Documentation
• Any other task deemed appropriate within the role.
Person Specification
• Ability to work on own or part of a team.
• Proven track record of meeting deadlines.
• Ability to manage multiple tasks and prioritise.
• Proven experience of interpreting site drawings and schematics and marking up of plans.
• Confident in client-facing situations and able to obtain and disseminate information to deliver the client's requirements.
• Professional approach to tasks and maintaining the highest standards at all times.
• Conscientious, honest, and reliable.
• Committed to enhancing their skills and knowledge through training/product knowledge/research into new products/concepts etc to deliver the optimal AV solution for our clients.
• Commercial and financial awareness.
• Experience of problem-solving.
• Flexible, open to new ways of working, able to adapt to change.
• Knowledge of DSP systems would be an advantage.
• Knowledge of video distribution matrices (HDMI, VGA) to supply video to multi-screen installation projects using CT5/6 structure cabling would be an advantage.
• H&S qualification of basic H&S knowledge essential.
• Experience of delivering projects on construction sites.
• Previous AV experience and knowledge of AV systems.
• Willingness to travel.
Skills: -
• First class organisational skills with the ability to prioritise tasks/workload.
• Management of projects to ensure delivery on time and within budget.
• Be self-motivated and have a positive can-do approach.
• Excellent interpersonal and communication skills.
• Able to make decisions quickly.
• Ability to work with limited supervision.
• Proven experience of interpreting site drawings and schematics using AutoCAD or similar, and making up plans.
• Accurately and correctly put together installation instructions for engineers to follow on-site.
• Ability to interpret clients’ requirements and specify the correct solution.
• Experience working in a fast-paced continually changing environment.
• Excellent knowledge of Microsoft, e.g., Word/Excel/Outlook/Word as well as AutoCAD, or similar.
• Flexible approach to working.