Description
Start date: January 2026
Clearance: NATO Secret or equivalent
Location: Brussels or Mons, Belgium
Skills and requirements:
• Work under the direction / guidance of the local NCIA Point of Contact, assigned Project Manager, Service Manager or NBAC Analytics and Core Business Application Head, the contractor will support the following: 311 Power BI Platform Installation & Configuration
• Deploy, configure, and harden Power BI Report Server (on-premises) and possibly Power BI Service (SaaS) in line with NATO and NCIA security policies and architectural guidance
• Ensure secure setup of claims-based ADFS authentication and compliance with change
• Control windows. 3.1.2 Installation & Configuration Planning
• Produce a detailed Installation & Configuration Plan covering both environments (NR and NS), authentication setup, and security controls. The plan shall serve as a baseline for deployment and accreditation activities. 3.1.3 Security Hardening & Accreditation Support
• Provide a hardened, operational platform with tested ADFS login for at least three representative user roles (admin, analyst, viewer)
• Support accreditation with NCIA Security Authority and ensure documentation is stored in relevant project repositories (e.g. CMDB). 3.1.4 Platform Administration & Monitoring
• Deliver ongoing Level 2/3 support, including monitoring of backups, logs, and performance tuning
• Maintain compliance with ITIL processes and NATO service operation protocols, and contribute to operational resilience of BI platforms. 3.1.5 Incident, Problem & Change Management
• Resolve Service Desk tickets in line with SLA targets (=98% availability, MTTR per priority class) and participate in change management, including impact assessments, patching, and upgrades
• Ensure coordination with cross-service infrastructure teams. 3.1.6 Cross-Service Coordination & On-Call Support
• Collaborate with infrastructure and database teams under OLAs to resolve performance or upgrade-related issues. 3.1.7 Data Integration & ETL Development
• Design and implement ETL pipelines using NATO authorised tools (e.g. SQL Server 2014+, KNIME, Oracle Data Integrator or Java…) as appropriate, ensuring compliance with NATO data-classification and retention rules
• Produce complex SQL queries for accurate data extraction, transformation, and loading. 3.1.8 Power BI Visualization & Dashboard Delivery
• Build and maintain interactive Power BI dashboards, reports, and data models to support enterprise reporting needs
• Prototype dashboards shall be validated and signed off by the designated Business Product Owner
• For the assignment in scope of the project/service for this RFQ, the aim is to empower the Power Users to build/deploy their own dashboards. And focus will be on platform provisioning and supporting the users in their endeavour. 3.1.9 Contribution to BI Architecture & Standards
• Contribute to the creation and maintenance of the documentation of relevant architectural artefacts, data modelling and coding guidelines, standards and best practices
• Contribute to the creation and maintenance of relevant Standard Operating Procedures 3.1.10 Knowledge Transfer & End-User Training
• Develop and deliver a Knowledge-Transfer Plan & Schedule for NBAC staff, including end
• User training sessions (both remote and in-person)
Clearance: NATO Secret or equivalent
Location: Brussels or Mons, Belgium
Skills and requirements:
• Work under the direction / guidance of the local NCIA Point of Contact, assigned Project Manager, Service Manager or NBAC Analytics and Core Business Application Head, the contractor will support the following: 311 Power BI Platform Installation & Configuration
• Deploy, configure, and harden Power BI Report Server (on-premises) and possibly Power BI Service (SaaS) in line with NATO and NCIA security policies and architectural guidance
• Ensure secure setup of claims-based ADFS authentication and compliance with change
• Control windows. 3.1.2 Installation & Configuration Planning
• Produce a detailed Installation & Configuration Plan covering both environments (NR and NS), authentication setup, and security controls. The plan shall serve as a baseline for deployment and accreditation activities. 3.1.3 Security Hardening & Accreditation Support
• Provide a hardened, operational platform with tested ADFS login for at least three representative user roles (admin, analyst, viewer)
• Support accreditation with NCIA Security Authority and ensure documentation is stored in relevant project repositories (e.g. CMDB). 3.1.4 Platform Administration & Monitoring
• Deliver ongoing Level 2/3 support, including monitoring of backups, logs, and performance tuning
• Maintain compliance with ITIL processes and NATO service operation protocols, and contribute to operational resilience of BI platforms. 3.1.5 Incident, Problem & Change Management
• Resolve Service Desk tickets in line with SLA targets (=98% availability, MTTR per priority class) and participate in change management, including impact assessments, patching, and upgrades
• Ensure coordination with cross-service infrastructure teams. 3.1.6 Cross-Service Coordination & On-Call Support
• Collaborate with infrastructure and database teams under OLAs to resolve performance or upgrade-related issues. 3.1.7 Data Integration & ETL Development
• Design and implement ETL pipelines using NATO authorised tools (e.g. SQL Server 2014+, KNIME, Oracle Data Integrator or Java…) as appropriate, ensuring compliance with NATO data-classification and retention rules
• Produce complex SQL queries for accurate data extraction, transformation, and loading. 3.1.8 Power BI Visualization & Dashboard Delivery
• Build and maintain interactive Power BI dashboards, reports, and data models to support enterprise reporting needs
• Prototype dashboards shall be validated and signed off by the designated Business Product Owner
• For the assignment in scope of the project/service for this RFQ, the aim is to empower the Power Users to build/deploy their own dashboards. And focus will be on platform provisioning and supporting the users in their endeavour. 3.1.9 Contribution to BI Architecture & Standards
• Contribute to the creation and maintenance of the documentation of relevant architectural artefacts, data modelling and coding guidelines, standards and best practices
• Contribute to the creation and maintenance of relevant Standard Operating Procedures 3.1.10 Knowledge Transfer & End-User Training
• Develop and deliver a Knowledge-Transfer Plan & Schedule for NBAC staff, including end
• User training sessions (both remote and in-person)