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Client Services Executive, Guernsey

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Sector

Banking

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Job Type

Permanent

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Salary Range

Unspecified

Description

Our client is a private bank and wealth management company seeking to recruit a Customer Service Executive.

Overall purpose of the role:

Provide assistance for dealing with our clients daily banking requirements.

Key responsibilities will include;

• Assisting with day-to-day client service.
• Receiving instructions (payments, security trades, foreign exchanges, Fixed deposits and corporate actions) from clients and carrying these out.
• Communicating with clients to resolve queries, carrying out call backs and arranging online banking activations.
• Providing assistance to other team members during busy times
• Identifying opportunities to cross and up sell the banks products and services, and work with Relationship Managers to convert these leads
• Being aware of, and actively contributing towards the bank’s financial targets and the revenue of your clients.
• Assisting with projects and large-scale system tasks that may arise.
• Ensuring that all relevant and current rules, regulations and Bank policies are adhered to in respect of your clients.

The successful candidate will have:

• Strong written and verbal communication skills.
• The ability to work collaboratively within a team
• Proficient IT skills
• Keen interest in banking and learning about products/services
• Experience in any banking role (desirable but not required)

For more information, please email: admin@blinkrecruitment.gg or call: +44 1481 723221. Please visit our website www.blinkrecruitment.gg for our latest vacancies.