Description
About the Role
An opportunity has arisen for a Senior Client Services Representative to join a leading financial services provider. Working within the Unit Linked Operations team, you will be responsible for delivering exceptional client service and administration support to clients and financial advisors. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is committed to continuous improvement.
Key Responsibilities
• Processing client administration requests accurately and in line with service level agreements.
• Providing high-quality customer support via phone, email, and video calls.
• Handling and resolving client enquiries efficiently, ensuring a seamless customer experience.
• Supporting due diligence processes, including client verification and compliance procedures.
• Collaborating with internal teams to improve operational efficiencies.
• Assisting with system developments, testing, and process enhancements.
• Providing training and mentorship to team members.
What You’ll Need
• Experience in a customer service or operational role within financial services.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to manage high volumes of work.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and an aptitude for learning new systems.
• A proactive and adaptable mindset, with a focus on continuous improvement.
What’s in It for You?
• Competitive salary and benefits package.
• Supportive and collaborative work environment.
• Opportunities for professional development and career progression.
• Exposure to a dynamic, multi-jurisdictional client base.
For more information, please email: admin@blinkrecruitment.gg or call: +44 1481 723221. Please visit our website www.blinkrecruitment.gg for our latest vacancies.
An opportunity has arisen for a Senior Client Services Representative to join a leading financial services provider. Working within the Unit Linked Operations team, you will be responsible for delivering exceptional client service and administration support to clients and financial advisors. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is committed to continuous improvement.
Key Responsibilities
• Processing client administration requests accurately and in line with service level agreements.
• Providing high-quality customer support via phone, email, and video calls.
• Handling and resolving client enquiries efficiently, ensuring a seamless customer experience.
• Supporting due diligence processes, including client verification and compliance procedures.
• Collaborating with internal teams to improve operational efficiencies.
• Assisting with system developments, testing, and process enhancements.
• Providing training and mentorship to team members.
What You’ll Need
• Experience in a customer service or operational role within financial services.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to manage high volumes of work.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and an aptitude for learning new systems.
• A proactive and adaptable mindset, with a focus on continuous improvement.
What’s in It for You?
• Competitive salary and benefits package.
• Supportive and collaborative work environment.
• Opportunities for professional development and career progression.
• Exposure to a dynamic, multi-jurisdictional client base.
For more information, please email: admin@blinkrecruitment.gg or call: +44 1481 723221. Please visit our website www.blinkrecruitment.gg for our latest vacancies.