Perfect Recruitment

Job Opportunity: Restaurant General Manager
Location: Burnley
Type: Full Time
Salary: £33,000 - £39,750
We are delighted to be collaborating with a fantastic client seeking an experienced and dedicated Restaurant General Manager to oversee the overall operations of their stunning hotel restaurant in Burnley. We aim to bring aboard an engaging and enthusiastic individual to deliver exceptional customer experiences & manage the team while maintaining the highest standards of quality and service. 
This is an incredible time to being joining this remarkable hotel with huge plans for the coming months.

What’s in it for you:
•	Gym Membership
•	Gratuities in addition to salary
•	Company sick pay.
•	Long service bonuses. 
•	Extra holiday with length of service. 
Role Responsibilities: 
Operational Leadership:
•	Provide strong leadership to the restaurant team, setting clear expectations and fostering a positive work environment.
•	Oversee all aspects of restaurant operations, including staffing, scheduling, inventory management, and quality control.
•	Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.

Customer Experience:
•	Ensure exceptional customer service standards are consistently met or exceeded.
•	Handle customer feedback and complaints with professionalism and resolve issues to the satisfaction of guests.
•	Implement strategies to enhance the overall dining experience and guest loyalty.

Staff Management:
•	Recruit, train, and mentor front-of-house restaurant and bar staff.
•	Conduct performance evaluations, provide feedback, and support staff development.
•	Foster teamwork and a positive work culture among employees.

Quality Control:
•	Maintain the highest standards of quality, presentation, and safety.
•	Regularly inspect the restaurant to ensure cleanliness, organisation, and adherence to health and safety regulations.

Marketing and Promotion:
•	Collaborate with marketing teams to plan and execute marketing initiatives and promotions.
•	Engage with the local community to build the restaurant's reputation and attract new customers.
•	Monitor industry trends and competition to identify opportunities for growth.

Qualifications:
•	Proven experience as a Restaurant Manager, General Manager, or similar in the restaurant and/or hotel industry, preferably in a high-volume setting.
•	Exceptional leadership, communication, and interpersonal skills.
•	Proficiency in restaurant management software and POS systems.
•	Knowledge of food safety and sanitation regulations.
•	Ability to work under pressure and adapt to a fast-paced environment.

If you are interested in being considered for this fantastic opportunity, send your CV to consultant Dave Hayes – Dave@perfect-recruitment.co.uk and he will get in touch with you in due course.
